Evaluating ScreenSteps--Part 1: Create 3 Manuals
If you are new to ScreenSteps, we recommend that you begin by creating 3 manuals. You'll use them a little later on as you customize and organize your knowledge base.
Step 1: Create 3 Manuals
To start off, you will create two additional Manuals so that you have 3 total manuals (one manual has already been created for you--so all you need to do is rename it).
Create a new manual by clicking:
- Site Contents (dropdown arrow)
- New Manual
Name one manual Admin and the other manual End Users (you will be asked to name the manuals when you first create them).
For example purposes, we are going to assume that you would like to organize your knowledge base by grouping your documentation based on Role. You can rename the manual whatever you'd like--in the example, it will be renamed "Developers."
Click on the dropdown arrow > Edit
Rename manual > click Update
Publish the Unpublished manuals so that they appear to end users.
Next Step >> Customize Your Knowledge Base
Now that you have some manuals created, you can begin customizing your knowledge base.
Click here to learn how >> Customize Your Knowledge Base