ScreenStepsManaging Content Working with ArticlesHow can I send a user to a specific spot in my article?

How can I send a user to a specific spot in my article?

You can send users to a specific spot in your article by using an anchor name. You can manually add an anchor name to any heading in ScreenSteps, or you can use the shortcut below to quickly get an anchor name while browsing your knowledge base.

View article in the public knowledge base or administrator area

When you hover your mouse next to a heading, a link icon will appear.

This also works for foldable sections.

From a public knowledge base

When you click on the link icon in a public knowledge base, your URL address will automatically add a "#" symbol along with the heading text. This is the anchor name.

Copy and paste the URL with the anchor name

Send a user the full URL and she will be sent directly to that heading.

If you are sending a user to a foldable section, the foldable section will automatically open up.

From the administrator area

Copy and paste the URL

Select the URL in the text field and copy it to the clipboard. Send the URL to the user and clicking on it will send her directly to that heading.

If you are sending a user to a foldable section, the foldable section will automatically open up.

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