ScreenStepsPublishing Manuals to Zendesk Set up in Zendesk Help CenterAdd the ScreenSteps Admin Bar to the Zendesk Help Center

Add the ScreenSteps Admin Bar to the Zendesk Help Center

Important: The admin bar information will only appear for articles that have been created or updated since October 13th, 2014. If you have articles that haven't been updated since then you will need to update articles. You can do this by selecting "Push Changes to Zendesk" for your entire site or for an individual manual.

Requirements: You must have "Allow Unsafe HTML" checked in your Help Center so that Zendesk won't strip out the data attributes that are used to generate the admin bar links.

The Goal

We want to add a bar along the top that will give you quick access to your ScreenSteps editor from within Zendesk. This bar will only appear for your agents and managers.

The Goal

Add Javascript

Add the following javascript to your Zendesk Help Center.

You need to make sure that you insert this code right after the line: $(document).ready(function() {

See these Zendesk instructions to see how to add custom CSS and Javascript to your Help Center.


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