Videos won't display in Zendesk

By default Zendesk won't allow you to user video embed codes. You will need to activate the Display unsafe HTML option to embed videos in your Zendesk Help Center.

Go to your Zendesk Agent Console and open Help Center

Go to your Zendesk Agent Console and open Help Center

Select General Settings

Select General Settings

Check "Display unsafe content"

Scroll to the top and select Update

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