Recent updates
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How to Allow Users to Rate Articles
Updated onArticleIf a site is private then you can turn on article ratings.
Setting Up ScreenSteps Customize Your Site Comments and Ratings
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How to Enable/Disable Comments for Articles
Updated onArticleIn ScreenSteps you decide whether or not you want comments to appear at the end of articles. You can control whether or not comments appear at the following three levels:
- Site settings
- Manual settings
- Article Settings
If comments are turned off for a site then no comments will appear for any articles in the site. If comments are turned on for a site then you can turn comments off for an individual manual by editing the manual properties. If comments are enabled for a site and a manual then the article setting can turn comments off for an individual article.
Setting Up ScreenSteps Customize Your Site Comments and Ratings
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How to Customize Your Login Screen
Updated onArticleYou can customize the look of your login screen by adding custom CSS in your account settings.
Setting Up ScreenSteps Customize Your Site Basic Customizations
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How to Edit the ALT Text for an Image
Updated onWorkflowScreenSteps allows you to set the ALT text for images that you add to your articles. ALT tags provide a text description of the image. Screen readers will use ALT tags to describe images.
Additional Help Resources Accessibility Accessible Articles
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How to Use Article Bookmarks
Updated onArticleThis feature is only available to users on our current plans (Standard, Advanced, or Enterprise). If you're on a legacy plan and are interested in switching to a current plan, please reach out to us at <[email protected]>.
In addition, you must also be on the New (2019) site template. To change to this template, see our article on How to Switch to the New Site Template.
Setting Up ScreenSteps Overview of ScreenSteps Helpful Tips
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How to Reorder Your Courses
Updated onArticleThe live Courses page on your ScreenSteps site reflects the same order your courses appear in your admin site except in 2 columns (top to bottom, left to right).
Using ScreenSteps Creating Courses Using ScreenSteps Courses
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ScreenSteps Web 08-20-2021 Release
Updated onArticleReleased 8-20-2021
Additional Help Resources Announcements Release Notes
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How to publish changes in a ScreenSteps chapter to a Zendesk section
Updated onArticleThis article will show you how to create a new section in Zendesk from a new chapter in ScreenSteps or publish changes made to a ScreenSteps chapter to the corresponding section in Zendesk.
If you want to change the Zendesk viewing permissions for the section that is created in Zendesk you will need to edit those settings in Zendesk.
Setting Up ScreenSteps Integrations Zendesk Integration
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How do I update the ScreenSteps desktop editor?
Updated onWorkflowThis article assumes you have a previous version of the desktop editor installed on your machine. If you do not, please follow these instructions to download the ScreenSteps desktop editor.
Setting Up ScreenSteps Authoring Content Overview of Authoring