Recent updates
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How to modify the color of the text in a foldable section
Updated onArticleSetting Up ScreenSteps Customize Your Site Customizing the 2019 (New) Template
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How to terminate a branch in a workflow article
Updated onArticleYou can terminate a branch by:
- Selecting the Answer block
- Click the Content Inspector
- Check the box for Terminate workflow
Once a user goes to the end of that branch, the workflow will stop.
Setting Up ScreenSteps Authoring Content Workflow Articles
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Change which version of an article is shown in the published knowledge base or restore a previous version of an article for editing
Updated onArticleThe ScreenSteps Content Management area allows you to restore a previous version of an article for editing or change which version of an article is visible in the published knowledge base.
Setting Up ScreenSteps Organizing Content Articles
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Adding tables from Microsoft Excel
Updated onArticleThe desktop software has the ability to convert Microsoft Excel table data on the system clipboard into a table content element in an article.
Additional Help Resources Migrating Existing Content to ScreenSteps Office Applications
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Overview of the ScreenSteps Browser Extension for Contextual Help
Updated onArticleThe ScreenSteps Browser Extension is an add-on to select plans. If you don't currently have access but are interested in adding it to your plan, please reach out to [email protected].
Using ScreenSteps Contextual Help Setting up Contextual Help
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Creating Manuals, Chapters and Articles through the API
Updated onArticleThis article describes how to create Manuals, Chapter and Articles via the API.
Setting Up ScreenSteps Integrations API
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How to embed a quiz/assessment into a ScreenSteps article or course
Updated onArticleIn this example, we created a quiz using Google Forms. You can use any quiz software as long as you can share the quiz via embedding.
Complete these three steps to add a quiz to your ScreenSteps article or course:
Setting Up ScreenSteps Authoring Content Writing Articles
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How to Configure ScreenSteps for Salesforce Service Cloud
Updated onArticleAfter installing the ScreenSteps for Service Cloud Integration you need to configure your ScreenSteps settings using the steps below.
Additional Help Resources Salesforce and ScreenSteps Salesforce Service Cloud Integration
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Change Contributor Permission for a Site
Updated onArticleUsing ScreenSteps Permissions Contributor Permissions
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How to change the name of your course
Updated onArticleYou can change the name of your course by following these steps.
Using ScreenSteps Creating Courses Using ScreenSteps Courses