Recent updates
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ScreenSteps Desktop Version 4.4.6
Updated onArticleReleased 12-7-2021 (build 682)
Additional Help Resources Announcements Release Notes
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How is ScreenSteps Organized?
Updated onArticleScreenSteps is a collection of individual articles. But, just like your computer organizes files into folders and subfolders, ScreenSteps organizes your content so that it's easier to browse around and find what you're looking for.
Your articles are organized in:
Setting Up ScreenSteps Organizing Content Overview of Organization
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How to Publish/Push an Entire Manual to Zendesk
Updated onArticleSetting Up ScreenSteps Integrations Zendesk Integration
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Updating article content through the API
Updated onArticleThis article describes how to update article content via the API. Here are some important things to remember:
- Currently you can only update text content. Replacing of images still needs to be done through the ScreenSteps web or desktop application.
Setting Up ScreenSteps Integrations API
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How to generate a preview link before an article is published
Updated onArticleSometimes you want to send a preview of an article or determine what the url of the article will be before you publish it. This article will show you how to do that.
Setting Up ScreenSteps Organizing Content Articles
Article also found in:
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How to Create a Course
Updated onWorkflowCourses are included in our Enterprise plan and and can be added on to our Standard and Advanced plans. If you don't see Courses in your account and are interested in adding them, reach out to us.
Using ScreenSteps Creating Courses Using ScreenSteps Courses
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ScreenSteps Desktop Version 4.4.5
Updated onArticleReleased 10-11-2021
Additional Help Resources Announcements Release Notes
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ScreenSteps Desktop Version 4.4.4
Updated onArticleReleased 10-8-2021
Additional Help Resources Announcements Release Notes
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How to Find and Navigate Course Reporting
Updated onArticleReporting will help you know whether users are making their way through your course overall, and who specifically has completed (or needs to complete) the course. You can even see at which step in the course users left off.
Using ScreenSteps Creating Courses Using ScreenSteps Courses