Use this option to move content from one ScreenSteps account to another ScreenSteps account.
Note: Your account must be set up for copy requests by the ScreenSteps team. If you would like to create copy requests, contact firstname.lastname@example.org.
Navigate to All Content
Select Copy Requests
Click Import Requests
Click on the Accept button to accept the request. Depending on what type of content is being imported you will be given the option or organize the content. For example, if you are importing an article you can select the manual and chapter to place it in.
All content that you import will be Unpublished.
When you accept a copy request for a site or a manual ScreenSteps will update internal knowledge base links for you. What this means is that any links between articles or chapters within the site or manual will be updated to point to the new articles, chapters, and manuals in the new copy.
If you are accepting a copy request for a manual then knowledge base links that point to articles, chapters, or manuals outside of the manual will not be updated.