ScreenStepsFAQs General FAQsHow to convert multiple articles to the new ScreenSteps format

How to convert multiple articles to the new ScreenSteps format

If your ScreenSteps account has content in the legacy ScreenSteps 2 format then it will need to be converted to the ScreenSteps 3 or ScreenSteps 4 format. This article shows how to make that conversion yourself using the ScreenSteps 3 desktop software. If you would like us to convert your ScreenSteps 2 articles into the new ScreenSteps 4 format for you please contact support@screensteps.com.

Find articles that haven't been converted

Articles that have this icon have not been converted yet.

Find articles that haven't been converted

Select multiple articles

You can shift or cmd/alt click on articles to select multiple articles.

Select Check Articles Out

Right click and select Check Articles Out.

Select Check Articles Out

Select Upgrade Article

You will have to do this for each article that you selected.

 Select Upgrade Article

This is what you should see

When it is done checking out the articles you should see green checkmarks next to each article that you selected.

This is what you should see

Cancel Checkout

Now, right click again and select Cancel Checkout.

All of your articles will have been updated to the new format.

Cancel Checkout

4 Comments

Marco Marchisio

This works on my Mac but not on my windows PC using either Chrome or IE.
What am I missing?

Trevor DeVore

@Marco - The conversion is done from within the ScreenSteps desktop software. You can't do it in the web admin console so it won't work in Chrome or IE.

Marco Marchisio

Thanks. The Mac client display a view that looks very similar to what you see on the web browser hence my original confusion. I was able to convert article on the Mac desktop client but not with the equivalent app. on a widows machine. Also the instruction refer to the Mac client ...

Trevor DeVore

@Marco - the Mac and Windows client have the same interface so instructions for one apply to the other (we make specific notes if there are any differences). If you send an email to support@bluemangolearning.com along with the error you encountered in the Windows software we can help you troubleshoot.

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