ScreenStepsPublishing Manuals to Zendesk How-tosHow to change the viewing permissions for a section in Zendesk

How to change the viewing permissions for a section in Zendesk

Go to the section in Zendesk

You can either go directly to Zendesk or click on the View in Zendesk HC link under the chapter in ScreenSteps.

Open the article QuickView

Select the article title from chapter table of contents.

Copy URL

Copy the URL from the Published Links and paste it into a new browser window to open the page in Zendesk.

Select Edit Section

Note: You must be logged in as an admin in Zendesk.

Update "Who can view?"

Select the permission setting you would like for the section and then select Update.

Update "Who can view?"

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