Recent updates
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Filter articles by tag and other properties
Updated onArticleFrom the All Content are or an individual site you can use the All Articles section to search articles. You can filter articles by tags, owner, status, and more so you can find any article in your knowledge base.
Setting Up ScreenSteps Organizing Content Articles
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Bookmark Your ScreenSteps Admin Area
Updated onArticleIf you haven't already, open up a web browser (e.g. Chrome, Firefox) and type in your account name followed by .screenstepslive.com/admin.
Setting Up ScreenSteps Overview of ScreenSteps Helpful Tips
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Using the ScreenSteps desktop editor
Updated onWorkflowThe ScreenSteps desktop editor is a word processor for creating documentation. It's simple, yet very powerful. You can create basic FAQs, straight-forward checklists, or complex workflows.
This article will walk you through the basics of using the Desktop editor. But before you begin, make sure you've already downloaded the desktop editor and set it up.
Setting Up ScreenSteps Overview of ScreenSteps Using ScreenSteps
Article also found in:
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Create your first article in ScreenSteps
Updated onWorkflowThis is a basic tutorial for creating an article using the ScreenSteps web editor. After you learn the basics of creating content in the web editor, we suggest you try out the desktop editor. The desktop editor has options for capturing and annotating screenshots.
Setting Up ScreenSteps Overview of ScreenSteps Using ScreenSteps
Article also found in:
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New Admin Interface
Updated onArticleWe're excited to drop the first of many updates to the Admin Area of ScreenSteps. In this first update, our focus was on making it easier to navigate and manage all of your manuals. The new interface is more intuitive, so you shouldn't have much trouble once you get the basic navigation down.
Check out the video for a quick overview of the changes. Then, continue scrolling to see screenshots of the new interface along with additional explanations.
Additional Help Resources Announcements Announcements
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ScreenSteps Desktop won't open
Updated onArticleThis article will help you fix an issue where the ScreenSteps desktop software will not open when selecting Edit in Desktop from a ScreenSteps web browser page.
Setting Up ScreenSteps Authoring Content Troubleshooting
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ScreenSteps Desktop Authoring Tool FAQs
Updated onArticleThe system requirements are:
Windows
Windows 10, Windows 8
Download size: 73 MB
Disk space required: 206 MBMac
OS X 10.12.6 or later
Download size: 39 MB
Disk space required: 76 MBYou can download the desktop authoring tool here: https://www.screensteps.com/downloads
Additional Help Resources FAQs General FAQs
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How can I send a user to a specific spot in my article?
Updated onArticleYou can send users to a specific spot in your article by using an anchor name. You can manually add an anchor name to any heading in ScreenSteps, or you can use the shortcut below to quickly get an anchor name while browsing your knowledge base.
Setting Up ScreenSteps Organizing Content Articles