Recent updates
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Using iframes to embed ScreenSteps articles in other services
Updated onArticleMany Content Management Systems (CMS) or Learning Management Systems (LMS) let you embed iframes containing content from other web services. But when you embed a ScreenSteps article as an iframe you are probably going to want to get rid of the header and sidebar areas. Here are a few tips for working with iframes.
Setting Up ScreenSteps Integrations Other Options
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Changes coming to how Sites and Domains work on ScreenSteps (Late August 2018)
Updated onArticleThe purpose of this article is to make you aware of some changes coming to ScreenSteps in late August 2018 regarding how domains and sites work in ScreenSteps.
Using ScreenSteps Admin Tasks Managing Sites
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PHP Library
Updated onArticleYou will find a PHP class which interfaces with the ScreenSteps v2 JSON API in the following GitHub repository:
Setting Up ScreenSteps Integrations API
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What is a site and who can see it?
Updated onArticleThis article will describe what ScreenSteps sites are and how you can use them to distribute and control access to your ScreenSteps content.
Setting Up ScreenSteps Organizing Content Sites
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Convert an Article to a Workflow
Updated onArticleIf you would like to convert an existing Article (or Checklist) to a Workflow, follow these instructions.
Setting Up ScreenSteps Authoring Content Workflow Articles
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Converting a heading to a different content block type
Updated onArticleThis article will show you how to convert between headings, foldable sections, checklist items, and steps. This can only be done in the desktop editor.
Setting Up ScreenSteps Authoring Content Writing Articles
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Education: Supporting a Transition to Remote Learning
Updated onArticleMany schools and universities are having to make a rapid transition to remote learning.
Additional Help Resources Implementation Guides Articles
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Why is the screen black or gray when I try to capture the screen on Windows?
Updated onArticleThis issue is most likely caused by your anti-virus application. Anti-virus software, such as Webroot, will block applications from taking screenshots. The solution is to configure your security software to allow ScreenSteps access to the screen.
Setting Up ScreenSteps Authoring Content Troubleshooting
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Options for IT departments installing the ScreenSteps Desktop client
Updated onArticleThis article discusses the different options for automating the installation of the ScreenSteps Desktop client. The EXE installer and the MSI installer are referenced. Both versions of the installer can be downloaded from our downloads page:
Additional Help Resources FAQs Security and Hosting FAQs
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Salesforce SAML error message: Invalid Signature on SAML Response
Updated onArticleThis article is for ScreenSteps accounts that are set up to use Salesforce for Single Sign On.
Using ScreenSteps Single Sign-on and SCIM Salesforce