ScreenSteps

How can we help?

ScreenSteps Overview

Everything you need to know when you first begin using ScreenSteps

Download the Desktop Editor

A short tutorial that walks you through downloading the desktop editor

Create and Organize Content

Watch this webinar to learn how to create and organize your content

Meet with an Expert

Schedule a 15-minute call with a ScreenSteps expert to learn how to get more out of ScreenSteps

Support Options

Support chat and ticketing hours:
9am-8pm EST Monday-Friday
(excluding major US holidays)

Want one-on-one help?
Schedule a 15-minute call
with a support specialist.

Helpful Articles

Webinars

Recently Updated Articles

More Recently Updated Articles

Setting Up ScreenSteps

Started icon Overview of ScreenSteps

Start here if you’re new to ScreenSteps

View 17 Articles Managing icon Organizing Content

Organize your sites, manuals, and articles

View 67 Articles Custom icon Customize Your Site

Change the look of your knowledge base

View 52 Articles Integrations Integrations

Integrate ScreenSteps with other services

View 46 Articles

Using ScreenSteps

Adm icon Admin Tasks

User provisioning, reports, settings, billing, etc.

View 90 Articles Authoring content Authoring Content

Learn how to use the ScreenSteps Web and Desktop article editors

View 102 Articles Pdf icon PDFs

Create PDF templates and download PDF articles and manuals

View 15 Articles Notifications Contextual Help

Use the Chrome extension to push articles to specific web pages

View 11 Articles Courses Creating Courses

Create courses for customers and employees

View 9 Articles Sso Single Sign-on

Configure Single Sign-on for your ScreenSteps knowledge base

View 30 Articles Notifications (Beta)

Send communications to your ScreenSteps users when things change

View 4 Articles

Additional Help Resources

Still Need Help? Contact Us