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ScreenSteps Overview

Everything you need to know when you first begin using ScreenSteps

Using the Desktop Editor

A quick tutorial on how to use the desktop editor to create your documentation

Create and Organize Content

Watch this webinar to learn how to create and organize your content

Office Hours

Hop on a GoToMeeting with the ScreenSteps team to get your questions answered

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Want one-on-one help? Join your ScreenSteps customer advocate, Jonathan, during Office Hours:

  • Monday:  10 am – 11 am
  • Tuesday: 1 pm - 2pm
  • Wednesday: 10 am – 11 am
  • Thursday: 2 pm – 3 pm
  • Friday: 11 am – 12 pm

Helpful Articles

Webinars

Recently Updated Articles

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Setting Up ScreenSteps

Started icon Overview of ScreenSteps

Start here if you’re new to ScreenSteps

View 17 Articles Managing icon Organizing Content

Organize your sites, manuals, and articles

View 67 Articles Custom icon Customize Your Site

Change the look of your knowledge base

View 44 Articles Integrations Integrations

Integrate ScreenSteps with other services

View 46 Articles

Using ScreenSteps

Adm icon Admin Tasks

User provisioning, reports, settings, billing, etc.

View 72 Articles Authoring content Authoring Content

Learn how to use the ScreenSteps Web and Desktop article editors

View 94 Articles Pdf icon PDFs

Create PDF templates and download PDF articles and manuals

View 14 Articles Notifications Contextual Help

Use the Chrome extension to push articles to specific web pages

View 9 Articles Courses Creating Courses

Create courses for customers and employees

View 6 Articles Sso Single Sign-on

Configure Single Sign-on for your ScreenSteps knowledge base

View 32 Articles

Additional Help Resources

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