How can we help?

Getting Started

Everything you need to know when you first begin using ScreenSteps

Go Live Checklist

A helpful list of key activities you must complete before you roll out ScreenSteps

Using the Desktop Editor

A quick tutorial on how to use the desktop editor to create your documentation

Create and Organize Content

Watch this webinar to learn how to create and organize your content

Helpful Articles

Webinars

Setting Up ScreenSteps

Started icon

Overview of ScreenSteps

Start here if you’re new to ScreenSteps

View 14 articles
Managing icon

Organizing Content

Organize your sites, manuals, and articles

View 68 articles
Custom icon

Customize Your Site

Change the look of your knowledge base

View 44 articles
Integrations

Integrations

Integrate ScreenSteps with other services

View 49 articles

Using ScreenSteps

Adm icon

Admin Tasks

User provisioning, reports, settings, billing, etc.

View 73 articles
Authoring content

Authoring Content

Learn how to use the ScreenSteps Web and Desktop article editors

View 101 articles
Pdf icon

PDFs

Create PDF templates and download PDF articles and manuals

View 14 articles
Notifications

Contextual Help

Use the Chrome extension to push articles to specific web pages

View 9 articles
Courses

Creating Courses

Create courses for customers and employees

View 6 articles
Sso

Single Sign-on

Configure Single Sign-on for your ScreenSteps knowledge base

View 31 articles

Additional Help Resources

Still Need Help?

Contact Us