ScreenSteps

How can we help?

ScreenSteps Overview

Everything you need to know when you first begin using ScreenSteps

Download the Desktop Editor

A short tutorial that walks you through downloading the desktop editor

Check out the ScreenSteps Courses

Enroll in courses to learn how to get the most out of ScreenSteps

Product Announcements

Get up to speed on our recent product releases and other important news

Need Help?

Support chat hours:
9am-6pm EST Monday-Friday
(excluding major US holidays)

Helpful Articles

Webinars

Recently Updated Articles

More Recently Updated Articles

Setting Up ScreenSteps

Overview of ScreenSteps

Start here if you’re new to ScreenSteps

View 16 Articles Organizing Content

Organize your sites, manuals, and articles

View 70 Articles Customize Your Site

Change the look of your knowledge base

View 64 Articles Integrations

Integrate ScreenSteps with other services

View 51 Articles Authoring Content

Learn how to use the ScreenSteps Web and Desktop article editors

View 145 Articles

Using ScreenSteps

Admin Tasks

User provisioning, reports, settings, billing, etc.

View 87 Articles Permissions View 30 Articles PDFs

Create PDF templates and download PDF articles and manuals

View 16 Articles Contextual Help

Use the Chrome extension to push articles to specific web pages

View 10 Articles Creating Courses

Create courses for customers and employees

View 11 Articles Single Sign-on and SCIM

Configure Single Sign-on for your ScreenSteps knowledge base

View 33 Articles Notifications

Send communications to your ScreenSteps users when things change

View 3 Articles

Additional Help Resources

Still Need Help? Contact Us