ScreenSteps

How can we help?

ScreenSteps Overview

Everything you need to know when you first begin using ScreenSteps

Download the Desktop Editor

A short tutorial that walks you through downloading the desktop editor

Create and Organize Content

Watch this webinar to learn how to create and organize your content

Product Announcements

Get up to speed on our recent product releases and other important news

Need Help?

Support chat and ticketing hours:
9am-8pm EST Monday-Friday
(excluding major US holidays)

Helpful Articles

Webinars

Recently Updated Articles

More Recently Updated Articles

Setting Up ScreenSteps

Overview of ScreenSteps

Start here if you’re new to ScreenSteps

View 15 Articles Organizing Content

Organize your sites, manuals, and articles

View 67 Articles Customize Your Site

Change the look of your knowledge base

View 54 Articles Integrations

Integrate ScreenSteps with other services

View 49 Articles

Using ScreenSteps

Admin Tasks

User provisioning, reports, settings, billing, etc.

View 93 Articles Authoring Content

Learn how to use the ScreenSteps Web and Desktop article editors

View 107 Articles PDFs

Create PDF templates and download PDF articles and manuals

View 16 Articles Contextual Help

Use the Chrome extension to push articles to specific web pages

View 9 Articles Creating Courses

Create courses for customers and employees

View 9 Articles Single Sign-on

Configure Single Sign-on for your ScreenSteps knowledge base

View 30 Articles Notifications

Send communications to your ScreenSteps users when things change

View 3 Articles

Additional Help Resources

Still Need Help? Contact Us