Recent Updates
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Updated on: Jul 10, 2019
Go Live Checklist
Manual Getting Started -
Updated on: Jul 10, 2019
How do I change the subdomain of a site that uses Single Sign-on?
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Updated on: Jul 09, 2019
SAML Settings
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Updated on: Jul 09, 2019
Example requests and responses (v2 JSON API)
Manual ScreenSteps API -
Updated on: Jul 08, 2019
Getting Started with ScreenSteps
Manual Getting Started -
Updated on: Jul 08, 2019
Bulk edit article viewing permissions
Manual Managing Content -
Updated on: Jul 04, 2019
How to Export a CSV of your site article titles, status and owners
Important: This article shows how to do this using the version 2 of the web administration console. This is still in beta. Make sure that you are in the new web console before you try to follow the directions below.
Manual Managing Content -
Updated on: Jun 26, 2019
Create new users (Admin, Editor, Learner, Reader, API)
Manual Account Administration -
Updated on: Jun 25, 2019
How to get employees to read your docs
Manual Videos -
Updated on: Jun 24, 2019
Can I use a shared user as an author on my ScreenSteps account?
Some customers want to save costs by creating a "shared" author on their ScreenSteps account. This allows multiple people to login under the same username and password. Since ScreenSteps is billed based on the number of authors on their account this can help them decrease costs.
In this article we will explain why you shouldn't do this and what other options you have.
Manual FAQs
