Updated on Jul 02, 2020
ScreenSteps is a knowledge management system specifically designed for creating and managing procedure documentation. Companies use ScreenSteps as their knowledge management system to support customers and to support their internal workforce (contractors, employees, temps).
Examples of typical content that customers create in ScreenSteps include:
- Job Aids
- Standard Operating Procedures
- Quick-reference guides
- Decision trees
- Call Flows
ScreenSteps has built-in tools to create documentation from scratch and also allows you to include videos, GIFs, and e-Learning exercises that you create in other applications.
Click here to learn how to create your first article in ScreenSteps.