ScreenSteps

How to Export an Article Report (CSV of site article titles/status/owners)

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The exported CSV file will include the following information for each article:

• ID
• Title
• Status
• Owner
• Created at
• Posted at
• Published?
• Chapter Title
• Chapter is Published?
• Manual Title
• Manual is Published?
• Source Article ID (This is for referenced articles that show up multiple times in a site).
• Published URL
• Restricted (TRUE/FALSE)
• Viewing Groups
• Tags
• Last Certified At
• Last Certified By

How to Hide a Site from the Site Listing Page

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Sometimes you may want to hide a site from the main site list. This article will show you how to do that.

How to Make a Site Hidden from Search Engines

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The article will show you how to configure your site so that search engines (e.g. Google, Bing) do not index your knowledge base, and present it as a search result.

How to Delete a Site

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If you delete a site your articles are no longer available through a published URL (e.g. end-users cannot see them). However, the articles are still available In the Content Management Center of your ScreenSteps account in the All Content > All Articles section.

How to Make a Site Public/Private

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The article will show you how to configure your site so that users either are required or aren't required to login before viewing your help articles.

How to Switch between your Account's Sites

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To select a specific site in your account (i.e. knowledge base), follow these instructions.

How to Create a Site

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You can create several sites (i.e. knowledge base websites) within your ScreenSteps account, but you must be an admin user in order to create a new site.

How to Change your Site Theme in the 2015 (Old) Template

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How to Modify the Body Text Font in the 2015 (Old) Template

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