Recent updates
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How to Receive Comment Moderation and Article Rating Emails (or Turn Off Email Notifications)
Updated onArticleAs an Admin, you can control which users will receive comment moderation notifications. A comment moderation email is sent whenever a new comment is created that has not been approved by an admin or editor user or whenever an article is rated by a user.
Contributors can also modify comment moderation settings if they have been given permission to do so.
Setting Up ScreenSteps Customize Your Site Comments and Ratings
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How do I resize images and the image canvas?
Updated onArticleThis feature is only available in the desktop editor.
Setting Up ScreenSteps Authoring Content Working with Images
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SAML attributes that ScreenSteps accepts for identifying users
Updated onArticleThis table shows which SAML attributes in a SAML assertion map to ScreenSteps user attributes.
When the following attributes are included in the
AttributeStatementof the SAML assertion, the corresponding user attributes will be updated in ScreenSteps.Using ScreenSteps Single Sign-on Using SAML
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How to Edit Single Sign-on Settings or Find your Consumer URL and Test URL
Updated onArticle- Click on Account
- Click on Site Access
Using ScreenSteps Single Sign-on Using SAML
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Setting Up Your Application to Use ScreenSteps Remote Authentication (Not SAML)
Updated onArticleThis article is for developers who want to allow users to sign in to their ScreenSteps site through a 3rd party application that the developer controls.
Using ScreenSteps Single Sign-on Single Sign-on
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How do I get back into my account if I have accidentally locked myself out?
Updated onArticleSometimes when setting up Single Sign-on you may accidentally lock yourself out of your account. Don't worry, it happens to the best of us.
Using ScreenSteps Single Sign-on Single Sign-on FAQs
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What is ScreenSteps for Salesforce Service Cloud?
Updated onArticleScreenSteps for Salesforce Service Cloud is an add-on which is available on Enterprise accounts.
Additional Help Resources Salesforce and ScreenSteps Salesforce Service Cloud Integration
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Generating a ScreenSteps API Token
Updated onArticleAPI Tokens can only be used with admin or contributor user accounts. Do not use API tokens in a situation where the resulting authorization string can be seen by the public.
Setting Up ScreenSteps Integrations API
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How to Make a Site Public/Private
Updated onArticleThe article will show you how to configure your site so that users either are required or aren't required to login before viewing your help articles.
Setting Up ScreenSteps Organizing Content Sites
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How to Set up Single Sign-on
Updated onWorkflowSingle Sign-on makes it easier for users to authenticate to ScreenSteps and improve adoption of ScreenSteps. Refer to What is Single Sign-on? if you are not familiar with what Single Sign-on is.
Using ScreenSteps Single Sign-on Single Sign-on