Other Resources
- Overview of ScreenSteps
- Organizing Content
- Customize Your Site
- Integrations
- Admin Tasks
- Permissions
- PDFs
- Contextual Help
- Creating Courses
- Single Sign-on
- Notifications
- Announcements
- Accessibility
- Example Content
- Best Practices
- FAQs
- Course Materials
- Migrating Existing Content to ScreenSteps
- Salesforce and ScreenSteps
- Implementation Guides
Overview of Authoring
4 Articles
5 Workflows
- Introduction for new users
- How to Download and Install the ScreenSteps Desktop Editor
- Using the ScreenSteps desktop editor
- Create your first article in ScreenSteps
- What is the Launch Pad?
- Opening the Launch Pad
- The New Desktop Editor (with Workflows)
- Change my profile settings
- How do I update the ScreenSteps desktop editor?
Writing Articles
27 Articles
12 Workflows
Working with Images
18 Articles
2 Workflows
- How to capture images
- How to configure the keyboard shortcut for capturing images
- How to add existing images
- How to open the capture palette
- How do I resize images and the image canvas?
- How to Auto Scale Your Images
- How to add multiple images to image content
- What it looks like when you add multiple images
- How do I select images?
- How to replace an image
Working with Annotations
10 Articles
- How to add annotations to your images
- How to blur information in images
- How to change the number sequences
- How to change the opacity in the rectangle tool
- How to align annotations
- Using annotation presets to create a standard look
- Change text color of a text annotation
- How to create an annotation preset from an existing annotation
- Change the color of the text box annotation border
- Change the size of the sequence annotation
Article Management
10 Articles
- What is a draft?
- How to use drafts
- How do I unpublish an article?
- How to generate a preview link before an article is published
- How do I show (publish) or hide (unpublish) an article?
- How do I publish a draft version of an article?
- How to Create an Article Template
- Use an article template
- How to move or copy headings and other content blocks from one article into a new article
- How to Save an Article
Working with a Team of Authors
7 Articles
2 Workflows
- How to Assign and Set the Status of an Article
- How to Provide Feedback to Editors (Using Notes)
- How to Notify Another Author that a Change Needs to be Made
- How to Notify Someone that They've Been Assigned an Article
- How to View Revision Notes and Other Activity for an Article
- How to View All Revision Notes
- How to View the Content Block Associated with a Revision Note
- How to Reply to a Revision Note
- How to Get Feedback on a Specific Manual
Troubleshooting
9 Articles
1 Workflow
- Why is the screen black or gray when I try to capture the screen on Windows?
- When trying to capture a screenshot my screen shifts or resizes
- Generating a Log to Troubleshoot Internet Issues
- Sending ScreenSteps support information about your computer system
- Why does ScreenSteps freeze when I try to capture the screen?
- Failed Connect error
- How do I locate the image files used in the desktop article editor?
- Authorizing ScreenSteps to capture images on macOS Catalina (10.15) or later
- ScreenSteps Desktop won't open
- "Unable to initialize spell checking library" error