You can include additional search terms using using the web editor or the desktop editor. For information on how search terms affect searches refer to the article Improving article search results for specific terms
Are you using the web or desktop editor?
You can modify the meta information for the article using the Article Inspector tab.
You can modify the meta information for the article using the Article Inspector tab.
Marcus
SEO is not exported to external services like Zendesk. But if we wanted to export all manuals in bulk, would the SEO information be retained in the output files. (Even if via the Screensteps API)
Trevor DeVore
@marcus - you have access to the SEO information via the API. You can see a sample response for an article at the following url:
http://help.screensteps.com/m/screensteps-api/l/623202-example-requests-and-responses-v2-json-api
Akash Choudhary
If your knowledge base isn't being indexed by search engines...
How to make sure this isn't the case? or my knowledge base is indexed by search engines.
Trevor DeVore
You can tell ScreenSteps to hide your site from search engines. If your site is already indexed I'm not sure what will happen though.
http://help.screensteps.com/m/administering/l/560455-how-do-i-make-a-site-hidden-from-search-engines