ScreenSteps

How to Assign and Set the Status of an Article

Updated

You can use article status to track the progress of an article from creation to review to approval. This setting is only to help you with your workflow. It does not affect how the article is displayed to the end user.

1. Click on the article's title

2. Modify Assigned to and/or Set status

Optional: Use the Bulk Edit interface

You can change the assignee or status of several articles at once using the Bulk Edit interface. If you are not familiar with how to use the Bulk Edit interface, refer to the following article: How to Bulk Edit Article Properties and Actions

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