This article describes how to fix issues you may encounter while trying to use screen capture on Windows 10 and a version of ScreenSteps Desktop prior to 4.2.2. In version 4.2.2 all known causes of this bug have been fixed. You can download the latest version from the downloads page or by checking for updates within the desktop software.
When trying to capture a screen shot the screen will resize if more than one monitor is attached to the computer and the zoom setting for the monitors is not the same. The workaround is to set the zoom setting to the same value for both monitors.