The Article Requests feature is designed to both allow your users to request new articles they can't find in your knowledge base and to help admins/contributors manage submitted Article Requests in your content management site.

Once enabled, the Article Requests button will appear for logged-in users in five places in your published knowledge base site:

After clicking the button from any one of the locations above, your end user will be presented with a form to fill out their question to be answered, as well as any other details.

Submitted Article Requests can be viewed, prioritized, filtered, sorted, and updated from Content Feedback > Article Requests.