How do I unpublish an article?

Updated on Sep 02, 2020

For Zendesk Users

The unpublish option will not be available for articles in a site connected to a Zendesk account. If you want the article to be unpublished from your Zendesk Help Center you will need to do that in Zendesk.

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Authoring Content

Overview of Authoring 9

Introduction for new users
How to Download and Install the ScreenSteps Desktop Editor
Using the ScreenSteps desktop editor
Create your first article in ScreenSteps
What is the Launch Pad?
Opening the Launch Pad
The New Desktop Editor (with Workflows)
Change my profile settings
How do I update the ScreenSteps desktop editor?

Writing Articles 44

How to Create an Article
Understanding the article, checklist, and workflow articles types
How do I rename an article?
How do I edit an article?
Add new content to an article
Which text formatting options are available?
How to Create an Article Template
Use an article template
Code format vs. Code block
Add additional search terms
Styling callout text blocks
How to indent and outdent content (make a heading a subheading)
Create a foldable section
Update/Edit Hyperlink
How to add a link to a heading within the same article, another Article, Chapter or Manual
Add a Hyperlink to an External Web Page
Create an Inline Link
How to indent or outdent items in a list
How to hide the inspector panel in the desktop editor
Adding file attachments to an article
Give a Heading an Anchor Name
How to auto-number headings
How to Embed HTML (and Add Video to ScreenSteps Articles)
How to find the embed code for adding video from YouTube into a step
Merge cells in a table
Add columns and rows to a table
Spell check
Continue numbering from a previous text field
Create a table of contents in an article
Create a checklist article
How to convert an article to a Checklist or Workflow or regular Article
Converting a heading to a different content block type
Create a Glossary
How do I unpublish an article?
How to Enable Copy to Clipboard for a Paragraph Content Block
How to Set a Default Article Template for a Site
How to embed a quiz/assessment into a ScreenSteps article or course
How to Reference an email address in an article
Taking Screenshots on Mac isn't working – showing blank desktop and no apps are visible
Spellcheck Not Working on Web Editor
Error while saving article because link to article, chapter, or manual has been removed from site
Add additional search terms to an article using the Author Action Panel
Creating an article from an audio recording
Are my guides followable? (Digital Guide Checklist)

Working with Images 21

How to capture images
How to configure the keyboard shortcut for capturing images
How to add existing images
How to open the capture palette
How do I resize images and the image canvas?
How to Auto Scale Your Images
How to add multiple images to image content
What it looks like when you add multiple images
How do I select images?
How to replace an image
How to Edit the ALT Text for an Image
Adding a border around an image
How to set the image export format
How to crop an image
How to capture an open menu
Adding screenshots from a mobile device
Change the order of images
What size screenshot should I get?
Export images from an article
How to Turn Automatically Generated ALT Tags On/Off
How to add a GIF to an article

Working with Annotations 11

How to add annotations to your images
How to blur information in images
How to change the number sequences
How to add letters to a sequence annotation (workaround)
How to change the opacity in the rectangle tool
How to align annotations
Using annotation presets to create a standard look
Change text color of a text annotation
How to create an annotation preset from an existing annotation
Change the color of the text box annotation border
Change the size of the sequence annotation

Article Management 11

What is a draft?
How to use drafts
How do I unpublish an article?
How to generate a preview link before an article is published
How do I show (publish) or hide (unpublish) an article?
How do I publish a draft version of an article?
How to Create an Article Template
Use an article template
How to move or copy headings and other content blocks from one article into a new article
How to Save an Article
Overview of the Author Action Panel

Working with a Team of Authors 10

How to Assign and Set the Status of an Article
How to Provide Feedback to Editors (Using Notes)
How to Notify Another Author that a Change Needs to be Made
How to Notify Someone that They've Been Assigned an Article
How to View Revision Notes and Other Activity for an Article
How to View All Revision Notes
How to View the Content Block Associated with a Revision Note
How to Reply to a Revision Note
How to Get Feedback on a Specific Manual
Assigning Articles or Changing Status using the Author Action Panel

Workflow Articles 3

Create a New Workflow Article
Convert an Article to a Workflow
How to terminate a branch in a workflow article

Certifying Content 8

Content Certification - Foundational Knowledge
How to Set a Default Certification Cadence
How to Track Certification for an Article
How to Certify or Recertify the Contents of an Article
How to Manage the Content Certification Process via Reports
How to Require/Not Require Process Owners for Article Certification
How to Assign a Process Owner for Certifying Articles
How to set the certification expiration of an article to a specific date

Troubleshooting 11

Why is the screen black or gray when I try to capture the screen on Windows?
When trying to capture a screenshot my screen shifts or resizes
Generating a Log to Troubleshoot Internet Issues
Sending ScreenSteps support information about your computer system
Why does ScreenSteps freeze when I try to capture the screen?
Failed Connect error
How do I locate the image files used in the desktop article editor?
Authorizing ScreenSteps to capture images on macOS Catalina (10.15) or later
ScreenSteps Desktop won't open
"Unable to initialize spell checking library" error
Locating Crash Logs on Windows

Article Requests 6

Overview of Article Requests
How to Enable Article Requests for a Site
How to Style the Article Requests Button
How to Navigate to Article Requests
How to Create an Article from an Article Request
How to Set Up Article Request Notification Emails

Video 7

Video Overview
How to upload video
What type of video/audio file can be used and what is the maximum video length that can be uploaded?
How to change the video thumbnail
How to reuse the same video in multiple articles
How to record video within ScreenSteps
How to Get Embed Code for a Video in Vimeo

Tips & Tricks 4

Desktop Editor Tips
Editing Tables with Web Editor
How to use accents, emojis, and special characters
How to Export Content to Word / Docx

ScreenSteps

How do I unpublish an article?

Select Unpublish from the article action menu

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