Summary
Content certification is an essential tool for maintaining up-to-date articles. It allows process owners to set a review cadence, ensuring timely updates. Certification reports help track article status, proving particularly useful for infrequent-use articles.
Certification Process
- Allows tracking of article updates by setting a review cadence.
- Process owners receive reminders to review and recertify articles.
- Certification status can be viewed in reports and the All Articles view.
Use Cases
- Ideal for articles used infrequently or seasonally.
- Certification dates can be set before expected use periods for timely updates.
Implementation
- Process owners and cadences can be set individually for each article
- To set specific Certification Expiration dates, you have to set them for each article individually
- Bulk editing allows batch setting of certification settings.
- Articles can be recertified when updating an article or from the "All articles" view
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