ScreenSteps

How to Create an Article

Updated

Your knowledge base is a collection of articles. Follow these instructions to create an article in ScreenSteps.

There are two different ways you can create an article in the browser app:

1. Create an article within a chapter

1.1. Navigate to the Table of Contents

1.2. 1.Click the manual title where you want to create the article

TOC | Academy | ScreenSteps

1.3. Click the chapter title where you want to create the article

Accounting | TOC | Academy | ScreenSteps

1.4. Click +

Move your cursor between any two articles and you will see a + icon. Click on it to add an article at that location.

You can also click on the Create New Article button to create a new article at the end of the chapter.

1.5. Enter article properties

  1. Enter a title
  2. Configure other options (available options may vary based on your account type)
  3. Click Create article.
create article

2. Create an article from a site's top menu

You can create an article from most anywhere in the web application and then assign a location in the knowledge base within its properties.

2.1. Click Create a New Article

This button is at the top-right of the web application interface.

click new

2.2. Enter article properties

  1. Enter a title
  2. Set the manual and chapter based on where you would like to create the article. If you are currently viewing a chapter then that chapter will be the default location.
  3. Configure other options (available options may vary based on your account type)
  4. Click Create article.
create article

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