Your knowledge base is a collection of help articles. Follow these instructions to create a help article in ScreenSteps.
There are 3 different ways you can create an article in the browser app:
The easiest way to create an article is to create it inline in the chapter table of contents. As you move your cursor over the space between two articles you will see a + icon. Select it.
- Enter a title
- Select the article type (if your ScreenSteps plan includes checklists)
- Click Create article.
You can create an article in a manual by clicking the New + button at the top of the Articles list.
- Enter a title
- Select the article type (if your ScreenSteps plan includes checklists)
- Confirm the chapter to create the article in
- Click Create article
From the Dashboard select Create a New Article.
- Select the site
- Select the manual/chapter
- Enter a title
- Select Create and go to site
You will be taken to the site, manual and chapter where the article was created.
Launch Pad is a productivity tool that is part of the ScreenSteps desktop application. To learn how to open the Launch Pad, click here >> Launch Pad
Select + Create Article
Fill out information > click Create
