Your knowledge base is a collection of help articles. Follow these instructions to create a help article in ScreenSteps.
Select where you would like to create an article
In ScreenSteps, you can create new articles either in the Admin Portal, which you can access via a web browser or in the Launch Pad, which you can access from the ScreenSteps Desktop Client.
Create a New Article
There are two different ways you can create an article in the browser app:
Option 1: create an article within a chapter
The easiest way to create an article is to create it inline in the chapter table of contents. As you move your cursor over the space between two articles you will see a + icon (1). Click on it to add an article at that location.
You can also click on the Create New Article button (2) to create a new article at the end of the chapter.
- Enter a title.
- Configure any additional options (options may vary based on your account type).
- Click Create article.
Option 2: create an article in a site
You can create an article in any manual by clicking the Create a New Article button at the top of the interface.
- Enter a title.
- Set the manual and chapter based on where you would like to create the article. If you are currently viewing a chapter then that chapter will be the default location.
- Configure any additional options (options may vary based on your account type) and click Create article.
Create a new article
Launch Pad is a productivity tool that is part of the ScreenSteps desktop application. To learn how to open the Launch Pad, click here >> Launch Pad
