Your knowledge base is a collection of articles. Follow these instructions to create an article in ScreenSteps.
There are two different ways you can create an article in the browser app:
1. Create an article within a chapter
1.4. Click +
Move your cursor between any two articles and you will see a + icon. Click on it to add an article at that location.
You can also click on the Create New Article button to create a new article at the end of the chapter.
- Enter a title
- Configure other options (available options may vary based on your account type)
- Click Create article.
2. Create an article from a site's top menu
You can create an article from most anywhere in the web application and then assign a location in the knowledge base within its properties.
This button is at the top-right of the web application interface.
2.2. Enter article properties
- Enter a title
- Set the manual and chapter based on where you would like to create the article. If you are currently viewing a chapter then that chapter will be the default location.
- Configure other options (available options may vary based on your account type)
- Click Create article.
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