Taking Screenshots on Mac isn't working – showing blank desktop and no apps are visible

Updated on

Reason for error

The reason this issue is occurring is likely because the Mac's privacy settings are not updated to include ScreenSteps to take screenshots.

Corrective Action


2. Click Privacy & Security

Privacy & Security

3. Click Screen Recording

Privacy & Security

4. Confirm ScreenSteps is toggled

If ScreenSteps isn't there, you will need to add it (see below).

Screen Recording

5. Add ScreenSteps if necessary

Screen Recording


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