To create a foldable section, you must first create a heading. All content that is under that heading in the outline view will be folded up underneath that heading. To move content underneath a heading, use the indenting/outdenting feature.
If you are publishing your content to Zendesk then you will need to add some CSS and Javascript to your Zendesk HC in order for foldable sections to work properly.
Creating a foldable section
You can create a foldable section using either the web editor or the desktop editor.
Are you using the web or desktop editor?
You can use either the web or the desktop editor––the instructions are just slightly different.
Check the Foldable Section Box
To create a foldable section:
- Select a heading from the outline view
- Click the Content Inspector icon
- Check the box for Foldable section box
Content is folded in the section
The blue triangle represents a foldable section. In the editor a foldable section will mimic what the user will see in the web browser. If you collapse the heading while editing then the content will be hidden from view in the editor. If you expand the heading then the content will reappear in the editor.
If you are publishing your content to Zendesk then you will need to add some CSS and Javascript to your Zendesk HC.
Check the foldable section box
Click on a heading in the outline view
Click on Foldable section
Content is folded in the section
Click on the triangle next to the heading to fold or unfold the content.
