ScreenSteps Desktop won't open

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This article will help you fix an issue where the ScreenSteps desktop software will not open when selecting Edit in Desktop from a ScreenSteps web browser page.

Windows 10

Press CTRL + ALT + DELETE to bring up the menu where you can activate the Task Manager.

Task Manager

Click on More Details.

More Details

Look under the Background processes section.

Background processes

You should find a ScreenSteps entry.

  1. Click on ScreenSteps to select it.
  2. Click the End Task button.

You can now close the Task Manager and launch ScreenSteps again or install the latest update.

End Task


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