Press CTRL + ALT + DELETE to bring up the menu where you can activate the Task Manager.

• Look under the Background processes section
  OR
• Look under the Google Chrome (or if you are using Edge app, look there)

You can also try searching for ScreenSteps to find a background process.

You should find a ScreenSteps entry.

1. Click on ScreenSteps to select it.
2. Click the End Task button.

You can now close the Task Manager and launch ScreenSteps again or install the latest update.