Table of Contents
Click a topic below to jump to that section.
- View/Change the Screenshot Hotkey
- Ways to Move Content Indentation
- Adjust indentations on Bulleted Lists
- Change Article Type
- Change List Numbering
- Create a Heading from text in a paragraph
- Adjusting the Order of Annotations
- Adjust Sequence Annotation Numbers
- Multi-select Content Blocks
- Using Shift to Control Annotations
- Hyperlink Features
- Resizing Images
- Image Size on Web Page
- Cropping Images
- Adding an Image to a Canvas
- Copy Content to a New Article
- Editing Tables
View/Change the Screenshot Hotkey
Ways to Move Content Indentation
Drag and drop on the left editor pane
Use your mouse to select and move to the new position.
Sometimes a content block won't outdent when you know it should. To get it where you want it, you can try moving that content block to another area of the article, and then moving it under/above the desired section.
Adjust Indentations on Bulleted Lists
Use Text Ribbon indent/outdent button
- First line of list
- Right indent button to add sub-bullet item
- Left indent button to bring this line back to original list
Change List Numbering
When you are creating numbered lists, you may have a break in sections, but you want the number sequence to continue, and not start over at 1.
- Start list
- Continue with steps
- The steps go on
There may be a break from another heading or image.
- You can then pick up the numbered list
- From where it left off
Create a Heading from text in a paragraph
When pasting existing text, it is helpful to quickly and easily create a heading from the text.
- Select the text
- Right-click > Convert Selection > To Headings
- Remember to nest the paragraph blocks under the appropriate headings
- By default, they will not nest
Sometimes an extra Heading will be created. Go ahead and delete the extra blank one.
Adjusting the Order of Annotations
You can change the annotation order so they layer how you'd like.
Shortcut: Double-click on the annotation in the back to bring it forward.
This works mostly on Number Sequence, boxes, circles.
- Right-click on the annotation
- Select Order > Send to Back/Bring to Front (whichever is applicable)
Adjust Sequence Annotation Numbers
The situation may arise where you are adding Sequence Annotations to an image, but the first step is done off screen, so you need to start at "2" instead of "1".
Adjust Start on Sequence
- Select Sequence Annotation
- Click on the image to add the Sequence Annotation
- Change Start on Sequence
- Make sure paintbrush is selected on the right panel
Multi-select Content Blocks
Example: You may want to select multiple headings to change their properties (Auto-Number, Change Type, etc.).
- Click on a block from the left panel
- Hold down Ctrl - PC / ⌘ (Command) - Mac
- Individually select desired content blocks
Bonus Tip: The "2" annotation is layered/hidden underneath the "3".
To Change Type at once:
With all blocks still highlighted:
- Right-click with curser over one of the highlighted blocks
- Change Type > Click desired format
Using Shift to Control Annotations
Arrows
- Holding Shift while placing the arrow will keep it horizontal, vertical, or at a 45 angle
- Not holding Shift will provide free-range placement
Hyperlink Features
You can add hyperlinks to external sites, or reference other ScreenSteps articles.
- External Link - Click the link to see the guide
- Hyperlink to email - Click the link to see the guide (Inline Link format)
-
Knowledge Base Link / Heading Link - Click the link to see the guide
- The Table of Content bullets on this article are Heading Links
Inline Link
When referencing an article in the internal knowledge base, you can set it to appear as an Inline Link, where it will appear as a window pop-up on the current page (click Inline Link to view).
Image Size on Web Page
Here is an example of an image scaled down vs scaled larger in the editor, to then see how they appear on the web page.
Notice the size of the annotations proportionally to the different images. The annotations are the same size/width between both.
Cropping Images
- Right-click with the image selected
- Select Crop Image
- Click inside the box and move to the area you'd like to crop
- Grab one of the white boxes to adjust the size of the cropped area
- Hit Enter/Return to apply
Adding an Image to a Canvas
In some instances, it can be helpful to draw annotations between two images, like the example below.
1. Select the image you want to move
If the image is already in the editor you can Cut/Copy the image to your Clipboard.
- Right-click on the image
- Select Cut / Copy Image
2. Add image to desired canvas
- Click the Plus icon at the bottom of the image (while selected)
- Select Clipboard
You can also capture a new screenshot, or select an existing file from your computer, to be added to the existing canvas.
- Click the Plus icon at the bottom of the image
- Select Screenshot/Image File
3. Resize and align the added image
The new image will be copied in it's original size and scale (removed crop) to the bottom of the new canvas.
- Grab one of the corners to resize the image
- Click on the image to move and realign it within the canvas
Copy Content to a New Article
Part of the Find & Follow Framework, is to separate information from instruction. This is what we refer to as, Foundational Knowledge ("What"/"Why") and Actionable Knowledge ("How").
- Create a new article for the Actionable Knowledge
- Rename the existing article to be more specific to what it covers
- Open the Desktop editors next to each other
- Copy from the original and paste into the editor of the new article
- You can also drag and drop
Editing Tables
- We suggest using the Web Editor when working with Tables
- Refer to the Editing Tables with Web Editor guide for tips

































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