When attempting to access ScreenSteps via SSO have you received an error message such as this?
There was a problem authenticating you. Please contact your account administrator. Error Message: Current time is earlier than NotBefore condition (2023-11-29 13:53:35 UTC < 2023-11-29 13:54:03 UTC - 2s)
This error has to do with clock drift which means the clock on the Identification Provider (IdP) server that is sending the SAML assertion to the ScreenSteps server does not have the clock synced to the current time. In the example above the times are more than 20 seconds apart from each other.
Once the clock on the IdP server is synced properly you will be able to log into ScreenSteps using Single Sign-on. This is not something that the ScreenSteps has control over so you will need to work with your IT team or 3rd party provider to fix the issue.
Before you can configure provisioning for ScreenSteps using Microsoft Entra ID (previously Azure Active Directory), you will need to meet the following prerequisites:
Articles have several attributes. This article will explain how some of these attributes affect whether your article will be visible in your site or not.
This option is only visible when viewing an article list (ie. within a chapter, within the "All Articles" view for a site, or within the "All Content" view for all sites).
This feature is only available to users on our Enterprise plan. If you're interested in upgrading to an Enterprise plan, please reach out to us at <[email protected]>.
You can control whether comments will be moderated for each site. If comments for articles are moderated then any comments that are submitted for an article will need to be approved in the Content Management Center.
The ScreenSteps v2 JSON API is designed to allow you to:
This article will describe the different types of users that can be created in your ScreenSteps account.
If you need to make a Contributor a Reader, or a Reader an Admin, you can simply modify their role by following these instructions.
Note: You must be an Admin to change another user's role.