How to Configure Your Site's Custom Domain for a Secure HTTPS Browser Connection
When you use a custom domain with your site on ScreenSteps (e.g. help.my-domain.com) secure connections via HTTPS will not automatically work. An SSL certificate must be created and uploaded to our servers. You have two options:
- Allow ScreenSteps to create an SSL certificate for you using Let's Encrypt and manage the renewal of the certificate.
- Upload your own SSL certificate that you've acquired from another company. You will be responsible for renewing the SSL certificate each time it expires.
The following instructions will walk you through the steps necessary to set up an SSL certificate.