7.7 Create and Organize Documentation

Updated Sep 30, 2020

In this webinar, we'll walk you through creating new articles in ScreenSteps and discuss different approaches to organizing your documentation.

Important Note!

There are differences between the ScreenSteps interface you see in the webinar recording and what you see in your Admin portal. Read below for more details.

  • Editing an article (click here for current instructions).
  • Creating a new manual (click here for current instructions).
  • Dividers are now called Categories (click here for current instructions).
  • You can choose between the 2015 template and the 2019 template.
  • The desktop editor has a new interface.

0 Comment

Add your comment

E-Mail me when someone replies to this comment
Previous Article 7.6 Decrease Support Tickets
Next Article 7.8 The 2 Most Important Kind of Help Articles In Your Knowledge Base [Webinar]

Still Need Help?

Contact Us