Background information
In this article, you'll learn how to create a hyperlink to an Outlook email template that lives on a network drive.
Step 1: Save Outlook template as an .oft file
The Outlook template may be saved as an .msg file. You will need to save it was an .oft file for this process to work.
Step 2: Copy/paste the folder path
Copy and paste the folder path into a NOTEPAD document and complete the following steps in NOTEPAD. If you do NOT use NOTEPAD, then this will not work.
For example, it might be like this: G:\+Operating Procedures\Department A\Resource Library\SOPs 09.20.22\FAV General Work\Email Template.oft
Step 3: Replace spaces with %20
Replace any spaces in the file path with %20.
Example: G:/+Operating%20Procedures\Department%20A\Resource%20Library\SOPs 09.20.22\FAV%20General%20Work\Email%20Template.oft
Note: In some situations, you may not need to replace a space with %20. For example, in the above example there is a number with periods and the %20 is not necessary to include before it.
Step 4: Add file:/// and / after G:
Example: file:///G:/+Operating%20Procedures\Department%20A\Resource%20Library\SOPs 09.20.22\FAV%20General%20Work\Email%20Template.oft
Step 5: Add HTML to create a link
Add <a href=" at the beginning and ">Email Template</a> at the end (replace Email Template with whatever you want the hyperlink to say).
Example: <a href="file:///G:/+Operating%20Procedures\Department%20A\Resource%20Library\SOPs 09.20.22\FAV%20General%20Work\Email%20Template.oft">Email Template</a>
Step 6: Paste updated file path into an HTML block in ScreenSteps
- Add the HTML content block to the editor
- Paste in the updated file path
Step 7: Publish and test
Publish the ScreenSteps article and confirm that clicking the link
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