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Search Results (186)
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How to Embed HTML (and Add Video to ScreenSteps Articles)
Updated on Dec 17, 2019WorkflowDo you want to add a video to your article? YES Where is the video being hosted?
Using ScreenSteps / Authoring Content / Writing Articles
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Why aren't my videos showing up in ScreenSteps?
Updated on Feb 26, 2014ArticleBut many other video hosting services do. Why aren't my videos showing up in ScreenSteps?
Additional Help Resources / FAQs / General FAQs
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Add additional search terms
Updated on Dec 13, 2019WorkflowAdd additional search terms
Using ScreenSteps / Authoring Content / Writing Articles
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Videos, numbered lists, tables, or indenting won't display properly in Zendesk
Updated on Oct 15, 2018ArticleBy default Zendesk won't allow you to use video embed codes and will strip attributes from HTML.
Setting Up ScreenSteps / Integrations / Zendesk Integration
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Add columns and rows to a table
Updated on Dec 18, 2019ArticleYou can add columns and rows to a table in ScreenSteps using the web editor or the desktop editor.
Using ScreenSteps / Authoring Content / Writing Articles
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How to add existing images
Updated on Dec 18, 2019WorkflowThis article will show you how to add existing image files from your computer to a ScreenSteps article
Using ScreenSteps / Authoring Content / Working with Images
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Add new content to an article
Updated on Apr 10, 2020WorkflowIn the ScreenSteps article editors you add content to an article by inserting a content block.
Using ScreenSteps / Authoring Content / Writing Articles
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How to add a category description
Updated on Jun 05, 2020ArticleCategory . 2015 Template Options Example of how it appears in your published knowledge base How to add
Setting Up ScreenSteps / Organizing Content / Categories
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Add Learners to your Course
Updated on Dec 10, 2019ArticleSelect your course Click Users Click Add users Select Users Write your message > Send invites Your
Using ScreenSteps / Creating Courses / Using ScreenSteps Courses
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Add orphaned manuals to a site
Updated on Sep 10, 2020ArticleIf you previously removed a manual, you can add back.
Setting Up ScreenSteps / Organizing Content / Manuals