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Search Results (189)
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How to Embed HTML (and Add Video to ScreenSteps Articles)
Updated on Dec 17, 2019WorkflowDo you want to add a video to your article? YES Where is the video being hosted?
Using ScreenSteps / Authoring Content / Writing Articles
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Add a Table
Updated on Jul 09, 2018ArticleAdd a table (web) Hover your mouse over the gray dot Click on the + icon Select Table Add a table
Additional Help Resources / Archive / Default chapter
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Why aren't my videos showing up in ScreenSteps?
Updated on Feb 26, 2014ArticleBut many other video hosting services do. Why aren't my videos showing up in ScreenSteps?
Additional Help Resources / FAQs / General FAQs
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Add additional search terms
Updated on Dec 13, 2019WorkflowAdd additional search terms
Using ScreenSteps / Authoring Content / Writing Articles
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Videos, numbered lists, tables, or indenting won't display properly in Zendesk
Updated on Oct 15, 2018ArticleBy default Zendesk won't allow you to use video embed codes and will strip attributes from HTML.
Setting Up ScreenSteps / Integrations / Zendesk Integration
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Add columns and rows to a table
Updated on Dec 18, 2019ArticleYou can add columns and rows to a table in ScreenSteps using the web editor or the desktop editor.
Using ScreenSteps / Authoring Content / Writing Articles
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How to add existing images
Updated on Dec 18, 2019WorkflowThis article will show you how to add existing image files from your computer to a ScreenSteps article
Using ScreenSteps / Authoring Content / Working with Images
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How to add an author to a site
Updated on Dec 18, 2019ArticleSelect Authors > Add Author Navigate to the site you to which you want to add the author.
Using ScreenSteps / Admin Tasks / Users (Admins, Authors, and Viewers)
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Add orphaned manuals to a site
Updated on Jun 29, 2018ArticleIf you previously removed a manual, you can add back.
Setting Up ScreenSteps / Organizing Content / Manuals
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How to add a category description
Updated on Aug 05, 2019ArticleEditEnter your text > click UpdateExample of how it appears in your published knowledge base How to add
Setting Up ScreenSteps / Organizing Content / Categories