ScreenSteps is a web platform for creating an online knowledge base. In the end, you are building a website for help articles and tutorials.

These articles and tutorials are basically web pages that are grouped together in chapters. One or more chapters are grouped in a manual, and manuals are grouped together in a site (i.e. knowledge base).

You can build these tutorials using the ScreenSteps web editor or the ScreenSteps Desktop Editor.

The key reason we have a desktop editor is that it’s the best way for taking screen grabs and annotating them. If you are writing product documentation that is focused on helping readers navigate through a computer system, screenshots are a great way to quickly communicate what to do. The ScreenSteps desktop editor has built-in tools to grab screenshots and insert them right into an article or tutorial.

Also, some of our customers have a preference for using the desktop editor because it’s what they’re used to using. If you’ve come from Word or Pages or Acrobat, then you’ve grown accustomed to opening a desktop application to create documentation.