Oftentimes there is a disconnect between the hiring manager and the training manager (and HR). Sometimes, trainers don't know the details of what the new hire will be doing on a day-to-day basis, so they gloss over it during onboard training expecting the operations manager to pick up the slack.

You don't have to do that!

Your onboard training can be superb. All you need to begin is a list of the specific jobs/tasks/questions that new hires will need to be able to address.