This feature is only available to users on our Enterprise plan. If you're interested in upgrading to an Enterprise plan, please reach out to us at <[email protected]>.
Only notifications that were originally set to "Require Acknowledgement" will have this data associated with them.
You can tell at a glance which of your notifications did or did not require acknowledgement based on the icon that appears next to them in the main list.
- A dark blue bell icon signifies that the notification was set to require acknowledgement
- An orange megaphone icon signifies that the notification was NOT set to require acknowledgement
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To review the acknowledgment status of your users, follow these steps:
1. Click Notifications
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2. Click View Details
Click the options menu to the right of the notification and then click View Details.
Only notifications with a blue bell icon will have this data.
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3. View Acknowledgement Report
Optional: Export the data as CSV to do your own customer filtrations (see yellow highlight).
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