This feature is only available to users on our Enterprise plan. If you're interested in upgrading to an Enterprise plan, please reach out to us at <[email protected]>.
Only notifications that were originally set to "Require Acknowledgement" will have this data associated with them.
You can tell at a glance which of your notifications did or did not require acknowledgement based on the icon that appears next to them in the main list.
- A dark blue bell icon signifies that the notification was set to require acknowledgement
- An orange megaphone icon signifies that the notification was NOT set to require acknowledgement
![](https://media.screensteps.com/image_assets/assets/004/732/942/original/100fad26-f72a-485e-9b33-9710b5f2ee16.png)
To review the acknowledgment status of your users, follow these steps:
1. Click Notifications
![TOC | Academy | ScreenSteps](https://media.screensteps.com/image_assets/assets/004/732/944/original/a63b9e75-13aa-4200-855d-66cf17459aa7.png)
2. Click View Details
Click the options menu to the right of the notification and then click View Details.
Only notifications with a blue bell icon will have this data.
![Notifications | Academy | ScreenSteps](https://media.screensteps.com/image_assets/assets/004/732/946/original/75b00d5d-193e-43b8-8648-44735b0297a2.png)
3. View Acknowledgement Report
Optional: Export the data as CSV to do your own customer filtrations (see yellow highlight).
![](https://media.screensteps.com/image_assets/assets/004/732/948/original/d9ae30c9-c29a-4598-8538-32d3b8547743.png)
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