Recent updates
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How to determine if a manual uses a slug
Updated onArticleSlugs allow you to have prettier urls for your manuals. If you enter a slug of help_docs then your url might look like: http://example.screenstepslive.com/s/3/m/help_docs Review this article to learn more about how to use a slug: How do I use slugs?
Using ScreenSteps Admin Tasks Managing Sites
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How to add Contact Us to the footer (and change the text of the footer)
Updated onArticleThis option will add a footer at the bottom of your knowledge base that will include text and a Contact Us button.
Setting Up ScreenSteps Customize Your Site Customizing the 2019 (New) Template
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How to view details of my subscription plan
Updated onArticleIf you are unable to view Billing, then it is because you do not have permission to view that area of the application. An Admin on your account can grant you those permissions by following these steps: How to Give an Admin or Contributor Access to Manage Billing
Using ScreenSteps Admin Tasks Plans and Billing
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Why do some videos I embed in my articles not appear (i.e. work properly)?
Updated onArticleBy default, ScreenSteps strips out unsafe HTML. This may prohibit certain video embed code from working properly (e.g. the full screen option). You will need to activate the Allow unsafe HTML in article HTML content blocks option in ScreenSteps in order for all video controls to work.
Using ScreenSteps Admin Tasks Additional Topics
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How to Change the Account Owner
Updated onWorkflowBy default, ScreenSteps account owner is the only user who has access to billing information for an account. The account owner is able to grant access to billing for other users.
Using ScreenSteps Admin Tasks Users (Admins, Contributors, and Readers)
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How to change the icons that appear on each manual
Updated onArticleSetting Up ScreenSteps Customize Your Site Customizing the 2019 (New) Template
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How to Install the ScreenSteps Browser Extension
Updated onArticleIf you're not sure what the browser extension is, we have two great resources for you to check out: Overview of the ScreenSteps Browser Extension for Contextual Help (Article) Browser Extension and Contextual Help (Course)
Using ScreenSteps Contextual Help Setting up Contextual Help
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How to Use jQuery to Customize a Browser Extension Channel Based on Page Content
Updated onArticleThe ScreenSteps Browser Extension is an add-on to select plans. If you don't currently have access but are interested in adding it to your plan, please reach out to <[email protected]>.
Using ScreenSteps Contextual Help Using Contextual Help
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Using annotation presets to create a standard look
Updated onArticleAnnotation Presets can be used in the desktop article editor to ensure that the image annotations in your documentation have a consistent look regardless of who is working on writing the article. Any annotation presets you create will be available to other authors on your account the next time they launch the ScreenSteps desktop software. You can use an annotation preset for any of the annotation tools.
Setting Up ScreenSteps Authoring Content Working with Annotations
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How do I resize images and the image canvas?
Updated onArticleThis feature is only available in the desktop editor.
Setting Up ScreenSteps Authoring Content Working with Images