Recent updates
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How to Edit the ALT Text for an Image
Updated onWorkflowScreenSteps allows you to set the ALT text for images that you add to your articles. ALT tags provide a text description of the image. Screen readers will use ALT tags to describe images.
Additional Help Resources Accessibility Accessible Articles
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How to Use Article Bookmarks
Updated onArticleThis feature is only available to users on our current plans (Standard, Advanced, or Enterprise). If you're on a legacy plan and are interested in switching to a current plan, please reach out to us at <[email protected]>.
In addition, you must also be on the New (2019) site template. To change to this template, see our article on How to Switch to the New Site Template.
Setting Up ScreenSteps Overview of ScreenSteps Helpful Tips
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How to Reorder Your Courses
Updated onArticleThe live Courses page on your ScreenSteps site reflects the same order your courses appear in your admin site except in 2 columns (top to bottom, left to right).
Using ScreenSteps Creating Courses Using ScreenSteps Courses
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ScreenSteps Web 08-20-2021 Release
Updated onArticleReleased 8-20-2021
Additional Help Resources Announcements Release Notes
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How to publish changes in a ScreenSteps chapter to a Zendesk section
Updated onArticleThis article will show you how to create a new section in Zendesk from a new chapter in ScreenSteps or publish changes made to a ScreenSteps chapter to the corresponding section in Zendesk.
If you want to change the Zendesk viewing permissions for the section that is created in Zendesk you will need to edit those settings in Zendesk.
Setting Up ScreenSteps Integrations Zendesk Integration
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How do I update the ScreenSteps desktop editor?
Updated onWorkflowThis article assumes you have a previous version of the desktop editor installed on your machine. If you do not, please follow these instructions to download the ScreenSteps desktop editor.
Setting Up ScreenSteps Authoring Content Overview of Authoring
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ScreenSteps Desktop Version 4.4.3
Updated onArticleReleased 8-13-2021
Additional Help Resources Announcements Release Notes
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Does ScreenSteps support multiple languages?
Updated onArticleThere are three parts to this question:
- Can I author ScreenSteps content in languages other than English?
- Can I have multiple translations for a single article?
- Can I have multiple translations of an entire site?
Additional Help Resources FAQs General FAQs
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How to keep your documentation up to date
Updated onArticleOne of the major concerns we hear from people is, "How do I keep my documentation up to date?" Here are some simple strategies to make it simple to keep things current in your documentation.
Additional Help Resources Best Practices Managing your documentation