Recent Updates
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Updated on: Sep 26, 2018
How to add or remove tags from an article
This article shows how to add/remove tags from the web console. If you would like to add/remove tags in the desktop client see these articles:
Manual Managing Content -
Updated on: Sep 26, 2018
How to view revision notes and other activity for an article
Manual Managing Content -
Updated on: Sep 26, 2018
How to see where an article is being used in your account
Manual Managing Content -
Updated on: Sep 26, 2018
How to exclude an article from search results
Manual Managing Content -
Updated on: Sep 26, 2018
How do I enable/disable comments for articles?
Manual Managing Content -
Updated on: Sep 26, 2018
How to generate a preview link before an article is published
Manual Managing Content -
Updated on: Sep 26, 2018
How do I set owner or status of an article?
You can use article status to track the progress of an article from creation to review to approval. This setting is only to help you with your workflow. It does not affect how the article is displayed to the end user.
Manual Managing Content -
Updated on: Sep 26, 2018
Connect the ScreenSteps Desktop App to Browser App
Manual Getting Started -
Updated on: Sep 24, 2018
Provide Feedback to Editors (using notes)
Manual Managing Content -
Updated on: Sep 14, 2018
Using ScreenSteps for Customer Support: Where should I publish my content?
Using ScreenSteps to create customer support documentation is simple, fast and effective. But before you can really start using ScreenSteps to improve your customer support you need to figure out where you are going to send your customers to view your documentation.
ScreenSteps offers you several options for delivering your documentation.
- Send them to your ScreenSteps site
- Integrate ScreenSteps with a third-party system such as WordPress, Zendesk, Desk.com or Help Scout and send your customers to the third-party system.
- Export HTML files and upload them to your own site
- Use the ScreenSteps API to pull content into your own app or publishing system.
Here are some tips to help you make your decision.
Manual FAQs
