Recent updates
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How to Prompt a User to Reset Their Password
Updated onArticlePrompting a user to reset their password will send them an email that includes a password reset link.
Using ScreenSteps / Admin Tasks / Users (Admins, Contributors, and Readers)
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Setting a custom respond-to email address for account notifications
Updated onArticleThe respond-to email address is used for:
- New account notifications
- Comment notifications
- Course invitations
The default setting is no-reply@screenstepslive.com. You can set a custom address by following the instructions in this article.
Using ScreenSteps / Admin Tasks / Account Settings
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How do I change who receives the invoices?
Updated onArticleUsing ScreenSteps / Admin Tasks / Plans and Billing
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Remove Single Sign-on from the Content Management/Admin Centers or a Site
Updated onArticleUsing ScreenSteps / Admin Tasks / Additional Topics
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Why do some videos I embed in my articles not work properly?
Updated onArticleBy default, ScreenSteps strips out unsafe HTML. This may prohibit certain video embed code from working properly (e.g. the full screen option). You will need to activate the Allow unsafe HTML in article HTML content blocks option in ScreenSteps in order for all video controls to work.
Using ScreenSteps / Admin Tasks / Additional Topics
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Move content from one ScreenSteps account to another ScreenSteps account
Updated onWorkflowAdministrators can move content from one ScreenSteps account to another ScreenSteps account using the Copy Requests feature.
Note: Your account must have Copy Requests enabled by the ScreenSteps team. If you would like to have Copy Requests enabled, contact support@screensteps.com.
Using ScreenSteps / Admin Tasks / Additional Topics
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How do I create a PDF template?
Updated onArticleLearn where to find PDF templates in the web browser application.
Using ScreenSteps / PDFs / Getting Started with PDFs
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Where can I find PDF templates?
Updated onArticlePDF templates are available from within the web browser application. Not in the desktop application.
Using ScreenSteps / PDFs / Managing PDF Templates
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How do I choose which PDF template is used when generating PDF documents for a site?
Updated onArticleYou can specify which PDF template to use for each site in your account. To begin, go to the Settings page for your site.
Using ScreenSteps / PDFs / Getting Started with PDFs
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How can someone be notified when they are made the owner of an article or comment?
Updated onArticleEach user has the option of receiving an email if they are made the owner of an article or a comment. These instructions will show you how to change the setting for your user account. If you are an Admin you can also change the setting for another user by editing their user profile and modifying their Email Subscriptions.
Using ScreenSteps / Authoring Content / Working with a Team of Authors