Recent Updates
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Updated on: Jul 05, 2018
How to Download and Connect the desktop software to your account
This article will show you how to install and connect the ScreenSteps desktop authoring application to your ScreenSteps account.
If you would like to view an introductory webinar about the new version of ScreenSteps you can download it here:
Manual Authoring Content -
Updated on: Jul 05, 2018
Add new content to an article
Manual Authoring Content -
Updated on: Jul 05, 2018
Send Copy Request to another ScreenSteps account
Manual Administering Your Account -
Updated on: Jul 05, 2018
How to Maintain a Consistent Style Across all of your Articles
Manual Administering Your Account -
Updated on: Jul 05, 2018
Why do some videos I embed in my articles not work properly?
Manual Administering Your Account -
Updated on: Jul 05, 2018
Create an API Access user in ScreenSteps
To use widgets that access the ScreenSteps API, you will need to enter some login credentials from your ScreenSteps account. For various reasons, you don't want to use an administrative username or password. We suggest that you create an API Access user. This lesson will show you how to do that.
Manual Administering Your Account -
Updated on: Jul 05, 2018
Where is my site's ID?
When you are setting up the Salesforce integration, you will need to configure your ScreenSteps site to Salesforce. You can use your site's ID in the ScreenSteps credentials - this article shows you how to find the site ID.
Manual Salesforce and ScreenSteps -
Updated on: Jul 05, 2018
Finding Your site ID or slug (permalink)
Many times you will be asked for your site id or permalink when configuring a widget. Here is how to find that information.
Manual Administering Your Account -
Updated on: Jul 05, 2018
Delete a Single Sign-on Integration
Manual Administering Your Account -
Updated on: Jul 05, 2018
How do I view past invoices?
Manual Administering Your Account
