Recent updates
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Understanding article visibility, status and draft
Updated onArticleArticles have several attributes. This article will explain how some of these attributes affect whether your article will be visible in your site or not.
Setting Up ScreenSteps Overview of ScreenSteps Basics of ScreenSteps
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How to Bulk Edit Article Properties and Actions (e.g. Move, Publish, Status)
Updated onWorkflowThis option is only visible when viewing an article list (ie. within a chapter, within the "All Articles" view for a site, or within the "All Content" view for all sites).
Setting Up ScreenSteps Organizing Content Articles
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How to Turn Comment Moderation On/Off
Updated onArticleYou can control whether comments will be moderated for each site. If comments for articles are moderated then any comments that are submitted for an article will need to be approved in the Content Management Center.
Setting Up ScreenSteps Customize Your Site Comments and Ratings
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Overview and Authentication (v2 JSON API)
Updated onArticleThe ScreenSteps v2 JSON API is designed to allow you to:
- Extract content from your ScreenSteps site for backup purposes
- Extract content from your ScreenSteps site for publishing to other systems
- Create and update content in your ScreenSteps account
Setting Up ScreenSteps Integrations API
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What are the different types of users?
Updated onArticleThis article will describe the different types of users that can be created in your ScreenSteps account.
Using ScreenSteps Admin Tasks Users (Admins, Contributors, and Readers)
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How to Change a User's Role
Updated onArticleIf you need to make a Contributor a Reader, or a Reader an Admin, you can simply modify their role by following these instructions.
Note: You must be an Admin to change another user's role.
Using ScreenSteps Admin Tasks Users (Admins, Contributors, and Readers)
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Add ScreenSteps Styles, Foldable Sections, Checklist, and Workflow features to Zendesk HC
Updated onWorkflowIn order for all articles authored in ScreenSteps to look and function correctly in Zendesk you will need to add some CSS and JavaScript to your Zendesk Help Center template. For example, styled paragraphs, Foldable Sections, Checklists, and Workflow articles all require additional CSS and JavaScript to work properly.
Setting Up ScreenSteps Integrations Zendesk Integration
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Custom CSS recipes for PDF templates
Updated onArticlePDF Templates in ScreenSteps are created with HTML, CSS, and Javascript and then processed using the Prince PDF engine. This means you can customize how things look by adding your own CSS. This article contains CSS examples that you can use in the Custom CSS tab of the PDF Template editor in the ScreenSteps admin area to change the appearance of your PDF output.
Using ScreenSteps PDFs Managing PDF Templates
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Add Several Users at Once: Bulk CSV File Upload
Updated onWorkflowThis article will show you how to import users from a CSV file. This will come in handy if you want to:
- Add Readers, Contributors, or Admins to your account in bulk.
- Assign Readers, Contributors, or Admins to a User Group in bulk.
- Update current user roles (e.g. from Reader to Contributor) in bulk.
Using ScreenSteps Admin Tasks Users (Admins, Contributors, and Readers)
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How to Delete a Redirect
Updated onArticleUsing ScreenSteps Admin Tasks Managing Sites