Recent updates
-
How to Modify the Manual/Chapter Template
Updated onArticleSetting Up ScreenSteps / Customize Your Site / Customizing the 2019 (New) Template
-
How to See the End-user's View of the Knowledge Base
Updated onArticleThis is how you view what your end-users will see when they visit your knowledge base.
Setting Up ScreenSteps / Overview of ScreenSteps / Using ScreenSteps
-
How to Quickly Edit an Article from the Table of Contents
Updated onArticleSetting Up ScreenSteps / Overview of ScreenSteps / Using ScreenSteps
-
How to Organize Manuals into Categories
Updated onArticleThis article will show you how to organize manuals in categories within your site. When you add a category, any manuals under the category will appear within the category.
Setting Up ScreenSteps / Customize Your Site / Basic Customizations
Article also found in:
-
How to Navigate to the Table of Contents (TOC)
Updated onArticleSetting Up ScreenSteps / Organizing Content / Overview of Organization
-
How to make it so manuals aren't left-aligned in the 2015 (Old) Template
Updated onArticleSetting Up ScreenSteps / Customize Your Site / Customizing the 2015 (Old) Template
-
How to Create your First ScreenSteps Knowledge Base
Updated onWorkflowIn this article, you will learn how to build the basic structure of your ScreenSteps knowledge base.
Setting Up ScreenSteps / Overview of ScreenSteps / Using ScreenSteps
-
How to Turn Comment Moderation On/Off
Updated onArticleYou can control whether comments will be moderated for each site. If comments for articles are moderated then an administrative user will need to approve any comment that is posted by anyone who is not an editor or administrator.
Setting Up ScreenSteps / Customize Your Site / Comments and Ratings
-
How to Publish Comments
Updated onArticleIf you have turned on Comment Moderation, an Admin/Editor will need to publish (previously referred to as approve) comments made by end users before they are visible on your published articles.
Note: Comments made by a user with admin or contributor permissions will publish automatically regardless of Comment Moderation being turned on, as these are considered trusted users.
To publish comments, follow these steps:
Setting Up ScreenSteps / Customize Your Site / Comments and Ratings