Sometimes you want to include a link to an email address, like this: Click here to send an email to [email protected]. By clicking that link, it will automatically open up a reader's email application, create a new email, and insert the email address into the To field. Below are instructions for how to do that.
When you create a ScreenSteps site, the URL includes screenstepslive.com and looks something like this: my-company.screenstepslive.com. If you want to create a URL that includes your company domain name, e.g. help.screensteps.com, then you will need to assign a vanity domain to the site.
If the "Please check the user info to proceed" error is displayed it is most likely due to one of two issues:
You can terminate a branch by:
Once a user goes to the end of that branch, the workflow will stop.
The ScreenSteps Content Management area allows you to restore a previous version of an article for editing or change which version of an article is visible in the published knowledge base.
The desktop software has the ability to convert Microsoft Excel table data on the system clipboard into a table content element in an article.
The ScreenSteps Browser Extension is an add-on to select plans. If you don't currently have access but are interested in adding it to your plan, please reach out to [email protected].
This article describes how to create Manuals, Chapter and Articles via the API.