Recent updates
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How to Move, Duplicate, or Reference (i.e. share) Articles between Manuals or Sites
Updated onArticleIf you create an article and would like to move it to another manual, create a duplicate of it, or reference the article in another manual, follow these instructions.
Setting Up ScreenSteps Organizing Content Articles
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How to Use Learning Paths to Group Courses Together
Updated onArticleLearning Paths allow you to group courses together and assign them to users. For example, you might have a learning path that you assign to all new employees and another that you assign specifically to new customer support agents. To create a learning path, follow these steps:
Using ScreenSteps Creating Courses Using ScreenSteps Courses
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Courses FAQs
Updated onArticleThis article will give you an overview of Courses in ScreenSteps. Courses are included in our Enterprise plan and and can be added on to our Standard and Advanced plans. If you don't see Courses in your account and are interested in adding them, reach out to us.
Using ScreenSteps Creating Courses Using ScreenSteps Courses
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Finding Your site ID or slug (permalink)
Updated onArticleYou may need to find a site's id when using the ScreenSteps API or configuring a widget. Here is how to find that information.
Using ScreenSteps Admin Tasks Managing Sites
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Generating a ScreenSteps API Token
Updated onArticleAPI Tokens can only be used with admin or contributor user accounts. Do not use API tokens in a situation where the resulting authorization string can be seen by the public.
Setting Up ScreenSteps Integrations API
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How to Display PDF Download Links to your Site Visitors
Updated onWorkflowBefore you can display PDF download links, make sure you have... Created a PDF template, and Assigned the template to your site Now you can follow the instructions below to enable the links to appear in the sidebar.
Using ScreenSteps PDFs Getting Started with PDFs
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Setting a custom respond-to email address for account notifications
Updated onArticleThe respond-to email address is used for: New account notifications Comment notifications Course invitations The default setting is [email protected]. You can set a custom address by following the instructions in this article.
Using ScreenSteps Admin Tasks Account Settings
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Giving a Reader Access to the Browser Extension
Updated onArticleIf you have the Browser Extension as part of your ScreenSteps plan and you want your Readers to be able to use it, you will need to grant your Readers permission in the ScreenSteps Admin are. The following instructions walk you through how to enable the Browser Extension for a specific Reader.
Using ScreenSteps Admin Tasks Users (Admins, Contributors, and Readers)
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ScreenSteps Allowlist Domains and Public IP addresses
Updated onArticleThe following domains are used to deliver content for the public-facing KB for a ScreenSteps site: assets.screensteps.com assets2.screensteps.com media.screensteps.com maxcdn.bootstrapcdn.com fonts.googleapis.com api.keen.io d26b395fwzu5fz.cloudfront.net
Additional Help Resources FAQs Security and Hosting FAQs
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ScreenSteps Desktop Allowlist Domains
Updated onArticleIf your company firewall settings require domains to be added to a allowlist then you will need to add the following domains to the list: *.screenstepslive.com: The * represents your ScreenSteps account name. *.screensteps.com: ScreenSteps delivers media files from media.screensteps.com and other files using other subdomains of the screensteps.com domain. www.bluemangolearning.com: ScreenSteps checks this domain for updates to the desktop software. ScreenSteps uses port 443 for secure connections.
Additional Help Resources FAQs Security and Hosting FAQs