Recent updates
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WordPress integration is discontinued with version 4
Updated onArticleAs of ScreenSteps 4 the ScreenSteps WordPress integration will no longer be maintained. This decision was made due to the overall lack of adoption of this feature.
Our WordPress integration was updated in order to support the new article format in ScreenSteps 4 so existing WordPress connections will continue to work. We will not be adding features or releasing bug fixes going forward, however.
If you would like to display your ScreenSteps content in WordPress we recommend that you use the ScreenSteps API.
If you have questions, send them to support@screensteps.com.
Additional Help Resources / Announcements / Announcements
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How to Change the Contact Us Link for Specific Manuals
Updated onArticleIn general, the Contact Us button at the bottom of your knowledge base goes to one email address or webpage.
Setting Up ScreenSteps / Customize Your Site / Customizing the 2019 (New) Template
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How to Allow Users to Rate Articles
Updated onArticleIf a site is private then you can turn on article ratings.
Setting Up ScreenSteps / Customize Your Site / Comments and Ratings
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How to Delete a Comment
Updated onArticleSetting Up ScreenSteps / Customize Your Site / Comments and Ratings
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How to Approve Comments
Updated onArticleIf you have turned on comment moderation, an Admin/Editor will need to approve comments to your articles before they are visible to end users.
Setting Up ScreenSteps / Customize Your Site / Comments and Ratings
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How to Receive Comment Moderation and Article Rating Emails
Updated onArticleYou can control which users will receive comment moderation notifications. A comment moderation email is sent whenever a new comment is created that has not been approved by an admin or editor user or whenever an article is rated by a user.
Setting Up ScreenSteps / Customize Your Site / Comments and Ratings
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How to Add a Recently Updated Article List to the Sidebar
Updated onArticleIn addition to adding a custom message and/or up to 2 custom Featured Article Lists to your site's sidebar, you also have the option of adding an auto-updating Recently Updated Articles list.
Setting Up ScreenSteps / Customize Your Site / Customizing the 2019 (New) Template
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How to Turn Comment Moderation On/Off
Updated onArticleYou can control whether comments will be moderated for each site. If comments for articles are moderated then an administrative user will need to approve any comment that is posted by anyone who is not an editor or administrator.
Setting Up ScreenSteps / Customize Your Site / Comments and Ratings
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How to Auto-Subscribe to All Comments
Updated onArticleSetting Up ScreenSteps / Customize Your Site / Comments and Ratings
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How to Respond to Comments on an Article
Updated onArticleSetting Up ScreenSteps / Customize Your Site / Comments and Ratings