How do I show (publish) or hide (unpublish) an article?

Article

When an article is first created it is unpublished. This means that the public can't see the article, only people working in the ScreenSteps web admin console. You need to publish the article in order to make it visible.

Add Several Users at Once (Bulk Upload)

Workflow

This article will show you how to import users from a CSV file. This will come in handy if you want to:

• Add Readers, Learners, Editors, or Admins to your account in bulk.
• Assign Readers, Learners, Editors, or Admins to a Viewer Group in bulk.
• Update current user roles (e.g. from Reader to Learner) in bulk.

Follow the instructions below and you'll be done in less than 15 minutes.

How to add an article to a manual from the All Articles list

Article

How do I find unpublished articles?

Article

How do I unpublish an article?

Article

For Zendesk Users

The unpublish option will not be available for articles in a site connected to a Zendesk account. If you want the article to be unpublished from your Zendesk Help Center you will need to do that in Zendesk.

How do I move a chapter to another manual?

Article

ScreenSteps allows you to move a chapter from the current manual to another manual in the same site. This article will show you how.

What are chapters?

Article

Chapters are simply a way for you to group lessons in a manual.

How do I unpublish (hide) or publish (unhide) a manual?

Article

This is for hiding a manual from viewers. You will still be able to see the manual from the Admin view.

All content within the manual will be hidden.