ScreenSteps

How to Move a Chapter to Another Manual

Article

ScreenSteps allows you to move a chapter from the current manual to another manual in the same site. This article will show you how.

How to Create a Manual

Article

How to Add a Category Description

Article

The category description is currently only available in the 2015 site template.

How to Export an Article Report (CSV of site article titles/status/owners)

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The exported CSV file will include the following information for each article:

• ID
• Title
• Status
• Owner
• Created at
• Posted at
• Published?
• Chapter Title
• Chapter is Published?
• Manual Title
• Manual is Published?
• Source Article ID (This is for referenced articles that show up multiple times in a site).
• Published URL
• Restricted (TRUE/FALSE)
• Viewing Groups
• Tags
• Last Certified At
• Last Certified By

How to Hide a Site from the Site Listing Page

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Sometimes you may want to hide a site from the main site list. This article will show you how to do that.

How to Make a Site Hidden from Search Engines

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The article will show you how to configure your site so that search engines (e.g. Google, Bing) do not index your knowledge base, and present it as a search result.

How to Delete a Site

Article

If you delete a site your articles are no longer available through a published URL (e.g. end-users cannot see them). However, the articles are still available In the Content Management Center of your ScreenSteps account in the All Content > All Articles section.

How to Make a Site Public/Private

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The article will show you how to configure your site so that users either are required or aren't required to login before viewing your help articles.

How to Switch between your Account's Sites

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To select a specific site in your account (i.e. knowledge base), follow these instructions.