Recent updates
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How to Move a Chapter to Another Manual
Updated onArticleScreenSteps allows you to move a chapter from the current manual to another manual in the same site. This article will show you how.
Setting Up ScreenSteps Organizing Content Chapters
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How to Create a Manual
Updated onArticleSetting Up ScreenSteps Organizing Content Manuals
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How to Add a Category Description
Updated onArticleThe category description is currently only available in the 2015 site template.
Setting Up ScreenSteps Organizing Content Categories
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How to Export an Article Report (CSV of site article titles/status/owners)
Updated onArticleThe exported CSV file will include the following information for each article:
- ID
- Title
- Status
- Owner
- Created at
- Posted at
- Published?
- Chapter Title
- Chapter is Published?
- Manual Title
- Manual is Published?
- Source Article ID (This is for referenced articles that show up multiple times in a site).
- Published URL
- Restricted (TRUE/FALSE)
- Viewing Groups
- Tags
- Last Certified At
- Last Certified By
Using ScreenSteps Admin Tasks Reports
Article also found in:
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How to Hide a Site from the Site Listing Page
Updated onArticleSometimes you may want to hide a site from the main site list. This article will show you how to do that.
Setting Up ScreenSteps Organizing Content Sites
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How to Make a Site Hidden from Search Engines
Updated onArticleThe article will show you how to configure your site so that search engines (e.g. Google, Bing) do not index your knowledge base, and present it as a search result.
Setting Up ScreenSteps Organizing Content Sites
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How to Delete a Site
Updated onArticleIf you delete a site your articles are no longer available through a published URL (e.g. end-users cannot see them). However, the articles are still available In the Content Management Center of your ScreenSteps account in the All Content > All Articles section.
Setting Up ScreenSteps Organizing Content Sites
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How to Make a Site Public/Private
Updated onArticleThe article will show you how to configure your site so that users either are required or aren't required to login before viewing your help articles.
Setting Up ScreenSteps Organizing Content Sites
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How to Switch between your Account's Sites
Updated onArticleTo select a specific site in your account (i.e. knowledge base), follow these instructions.
Setting Up ScreenSteps Organizing Content Sites