Import individual Zendesk articles into ScreenSteps

Updated on

This article assumes you have already set up your Zendesk integration and simply need to import individual articles from Zendesk into ScreenSteps (likely because you or your team created content directly in Zendesk as opposed to creating it in ScreenSteps and publishing to Zendesk).

Go to Imports and Select the Manual and Chapter you want to import from

Click on Import

Once the article is imported you will see the text "Connected". Clicking on the text will take you to the article in ScreenSteps.

This is what you will see after you click Connected.


Add your comment

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Previous Article Videos, numbered lists, tables, or indenting won't display properly in Zendesk
Next Article My Zendesk Help Center is out of sync with ScreenSteps, What do I do?
Still Need Help? Contact Us