My zendesk account settings don't give me these options - are the instructions here out of date or is it to do with the type of zendesk account I have?

@Rachel - I just looked in our Zendesk account and the instructions are still accurate. Are you an admin user in your Zendesk account?

Now a new version and cannot see token :( ... bad zendesk more bug

How do you see a key that already exists? I can only see 8 characters 'for security reasons' and I have a high level of access I believe.

@Sandro and @Taylor - Zendesk will only show you the token once. After that you will have to generate a new token if you don't have it written down.