For instructions on generating a Zendesk API key refer to the following article in the Zendesk Help Center:
https://support.zendesk.com/hc/en-us/articles/226022787-Generating-a-new-API-token-
Updated
For instructions on generating a Zendesk API key refer to the following article in the Zendesk Help Center:
https://support.zendesk.com/hc/en-us/articles/226022787-Generating-a-new-API-token-
@Rachel - I just looked in our Zendesk account and the instructions are still accurate. Are you an admin user in your Zendesk account?
Now a new version and cannot see token :( ... bad zendesk more bug
How do you see a key that already exists? I can only see 8 characters 'for security reasons' and I have a high level of access I believe.
@Sandro and @Taylor - Zendesk will only show you the token once. After that you will have to generate a new token if you don't have it written down.
My zendesk account settings don't give me these options - are the instructions here out of date or is it to do with the type of zendesk account I have?