ScreenSteps

How to get your Zendesk API key

Updated

For instructions on generating a Zendesk API key refer to the following article in the Zendesk Help Center:

https://support.zendesk.com/hc/en-us/articles/226022787-Generating-a-new-API-token-

5 Comments

Rachel

My zendesk account settings don't give me these options - are the instructions here out of date or is it to do with the type of zendesk account I have?

Trevor DeVore

@Rachel - I just looked in our Zendesk account and the instructions are still accurate. Are you an admin user in your Zendesk account?

Sandro Alvares

Now a new version and cannot see token :( ... bad zendesk more bug

Taylor Nelson

How do you see a key that already exists? I can only see 8 characters 'for security reasons' and I have a high level of access I believe.

Trevor DeVore

@Sandro and @Taylor - Zendesk will only show you the token once. After that you will have to generate a new token if you don't have it written down.

Add your comment

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Previous Article How to add a lightbox to images in Zendesk Help Center
Next Article How to delete a category, section, or article in Zendesk
Still Need Help? Contact Us