For instructions on generating a Zendesk API key refer to the following article in the Zendesk Help Center:
https://support.zendesk.com/hc/en-us/articles/226022787-Generating-a-new-API-token-
How to get your Zendesk API key
Updated Aug 21, 2019
Integrations
Zendesk Integration
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- Set up your Zendesk integration
- Add ScreenSteps Styles and Foldable Sections to Zendesk HC
- Add the ScreenSteps Admin Bar to the Zendesk Help Center
- How to add a lightbox to images in Zendesk Help Center
- How to get your Zendesk API key
- How to delete a category, section, or article in Zendesk
- How to change the viewing permissions for a section in Zendesk
- How to update your Zendesk connection settings in ScreenSteps
- Create an Article and Publish to Zendesk
- How to publish or update individual articles to Zendesk
- How to update your table of contents in Zendesk
- How to publish changes in a ScreenSteps manual to Zendesk
- How to publish changes in a ScreenSteps chapter to a Zendesk section
- How to change the Zendesk ID that a ScreenSteps article, chapter or manuals is connected to
- Resolving Zendesk publishing errors
- Publishing to a Zendesk Sandbox
- What permission settings are used for newly created chapters in Zendesk?
- What happens to my Zendesk articles if I cancel my ScreenSteps account?
- How are ScreenSteps articles ordered in Zendesk
- Setting the author for articles created in Zendesk Help Center
- Can ScreenSteps publish articles in multiple languages to Zendesk?
- How do you move articles created in the Zendesk Legacy Web Portal to Zendesk Help Center and vice versa?
- Does ScreenSteps support multiple Zendesk brands?
- Does ScreenSteps publish tags to Zendesk?
- ScreenSteps and Zendesk Guide Viewing Permissions
- ScreenSteps and Zendesk Authoring Permission Groups
- Zendesk Error: "Couldn't Authenticate You"
- Videos, numbered lists, tables, or indenting won't display properly in Zendesk
- My Zendesk Help Center is out of sync with ScreenSteps, What do I do?
- Not all of my Zendesk categories or sections are showing up in ScreenSteps
- Zendesk HC error: {"error":"Couldn't authenticate you"}
- Article has a "Not Connected" label to the right of the article title
API
8
- Overview and Authentication (v2 JSON API)
- Example requests and responses (v2 JSON API)
- Resolving Internal Links in API
- Creating Manuals, Chapters and Articles through the API (beta)
- Updating article content through the API
- Why are the links to my images broken?
- Python command line exporter
- PHP Library
Other Resources
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Setting Up ScreenSteps
- Overview of ScreenSteps
- Organizing Content
- Customize Your Site
- Integrations
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Using ScreenSteps
- Admin Tasks
- Authoring Content
- PDFs
- Contextual Help
- Creating Courses
- Single Sign-on
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Additional Help Resources
- Announcements
- Best Practices
- FAQs
- Course Materials
- Migrating Existing Content to ScreenSteps