At the current time ScreenSteps does not support publishing tags to Zendesk.
To add tags to an article you would need to add the tag in the Zendesk interface.
Does ScreenSteps publish tags to Zendesk?
Updated
Integrations
Zendesk Integration 33
- Set up your Zendesk integration
- Add ScreenSteps Styles, Foldable Sections, Checklist, and Workflow features to Zendesk HC
- Add the ScreenSteps Admin Bar to the Zendesk Help Center
- How to add a lightbox to images in Zendesk Help Center
- How to get your Zendesk API key
- How to delete a category, section, or article in Zendesk
- How to update your Zendesk connection settings in ScreenSteps
- Create an Article and Publish to Zendesk
- How to publish or update individual articles to Zendesk
- How to update your table of contents in Zendesk
- How to publish changes in a ScreenSteps manual to Zendesk
- How to publish changes in a ScreenSteps chapter to a Zendesk section
- How to change the Zendesk ID that a ScreenSteps article, chapter or manuals is connected to
- Resolving Zendesk publishing errors
- Publishing to a Zendesk Sandbox
- What permission settings are used for newly created chapters in Zendesk?
- What happens to my Zendesk articles if I cancel my ScreenSteps account?
- How are ScreenSteps articles ordered in Zendesk
- Setting the author for articles created in Zendesk Help Center
- Can ScreenSteps publish articles in multiple languages to Zendesk?
- How do you move articles created in the Zendesk Legacy Web Portal to Zendesk Help Center and vice versa?
- Does ScreenSteps support multiple Zendesk brands?
- Does ScreenSteps publish tags to Zendesk?
- ScreenSteps and Zendesk Guide Viewing Permissions
- ScreenSteps and Zendesk Authoring Permission Groups
- Zendesk Error: "Couldn't Authenticate You"
- Videos, numbered lists, tables, or indenting won't display properly in Zendesk
- Import individual Zendesk articles into ScreenSteps
- My Zendesk Help Center is out of sync with ScreenSteps, What do I do?
- Not all of my Zendesk categories or sections are showing up in ScreenSteps
- Zendesk HC error: {"error":"Couldn't authenticate you"}
- Article has a "Not Connected" label to the right of the article title
- How to Publish/Push an Entire Manual to Zendesk
API 9
- Overview and Authentication (v2 JSON API)
- Example requests and responses (v2 JSON API)
- Resolving Internal Links in API
- Creating Manuals, Chapters and Articles through the API
- Updating article content through the API
- Why are the links to my images broken?
- Python command line exporter
- PHP Library
- Generating a ScreenSteps API Key
Other Options 4
Other Resources
- Overview of ScreenSteps
- Organizing Content
- Customize Your Site
- Admin Tasks
- Authoring Content
- PDFs
- Contextual Help
- Creating Courses
- Single Sign-on
- Notifications
- Announcements
- Accessibility
- Example Content
- Best Practices
- FAQs
- Course Materials
- Migrating Existing Content to ScreenSteps
- Salesforce and ScreenSteps
- Implementation Guides
Recently Updated Articles
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- How to Download a PDF Version of your Article, Chapter or Manual from the Web Browser Application
Mikaël Janssens
Hi
Any idea when this essential feature will be available?
Thanks
Trevor DeVore
@Mikaël - We do not have this feature planned for development at this time.
Mikaël Janssens
Hi
Is there any evolution in the plans for supporting tags? ScreenSteps already offers a lot of great Zendesk-related stuff. It would be essential to be able to manage tags as well.
Thanks