If you are using the ScreenSteps API to pull ScreenSteps content out of a PRIVATE site in ScreenSteps and into your own website then you will need to set your ScreenSteps site to use non-expiring image URLs.
Select your site
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Navigate to Settings
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Check box > Update
By default, ScreenSteps keeps all of your images private. That means that image URLs generated by ScreenSteps will expire after a certain time period.
Check this box to turn the setting off.
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If you are using the Zendesk integration and you see broken images then please contact support. There is probably something that needs to be reconfigured on your account.
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