Courses

Updated May 22, 2020

This article will give you an overview of Courses in ScreenSteps. Courses are an optional add-on to most plans.

What are courses and how are they different from articles?

ScreenSteps courses let you:

  • Present a series of articles that are grouped together
  • Track viewing and completion of those articles

Articles are usually designed to be referenced as needed. A course is designed to present information in a sequential series of articles.

When a user views a course in ScreenSteps the following will happen:

  1. They will see all of the course articles in the left sidebar, with the current article highlighted
  2. Their progress will be tracked as they mark each article completed
  3. Once they mark all articles in a course as complete, the course will be marked complete

Example of the course viewer

Is ScreenSteps a Learning Management System (LMS)?

ScreenSteps is not a full-featured LMS. The courses feature is designed as a light-weight LMS to assist new employee and customer training. It is not designed to be used for compliance training and does not support SCORM import or export.

What is the best way to use ScreenSteps courses?

ScreenSteps courses are best used in the following situations:

Training new employees or customers

  • Pre-instructor led training courses that prepare employees or customers for a training event
  • New user onboarding courses to introduce users to a software platform

Training existing employees or customers

  • New feature rollouts
What content can I include in a course?

Courses can include any content that can be included in an article. Here are some common questions about course content:

Can I include quizzes?

No we do not offer a quizz feature, but many of our customers embed forms or quizzes from other services using an HTML embed content block.

Can I include video?

Yes. But it will need to be hosted on a 3rd party service. You can insert the video embed code using an HTML embed content block in an article.

Who can view courses?

A user much be logged into your ScreenSteps site in order to view a course. Anonymous users can not view courses.

Each course can have its own enrollment settings. You can allow all users in your site to enroll in a course, or you can restrict it to specific users that you assign to that course.

Users have to have the role of Learner, Editor or Admin to view a course. Reader users are not allowed to view courses.

How do I invite people to courses?

You can invite users in one of two ways:

  1. Adding them to the course and then sending them an email invitation
  2. Or, adding them to the course and then sending them the URL to the course
How do I create a course and add content?

You can create courses from the Courses section in the admin area. To add content you will add new or existing articles from your site.

How are courses organized in my published site?

Courses will appear in a separate section of your published site. When a user visits the courses page they will see several sections:

  • Available courses
  • Courses that they have started but not completed
  • Completed courses
What reporting is available for courses?

You can view reports on:

  • Number of users enrolled in a course
  • Progress/completion status for each user in the course

Example of course report

Course Collections

Courses can be grouped into collections. Collections allow you assign a group of courses to a user all at once. For example, if you hire a new employee you may have 4 or 5 courses you would like them to complete. You could create a "New Employee" collection and then assign the new employee to that collection.

Next Article Create a ScreenSteps course

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