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Create and Organize Documentation
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Configure SAML Settings in ScreenSteps for Salesforce
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ScreenSteps and Zendesk Authoring Permission Groups
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How do I rename an article?
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Create a New Workflow Article
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How do I share the URL for an article from the administration area?
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How to update your table of contents in Zendesk
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Create an Article and Publish to Zendesk
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How to delete a category, section, or article in Zendesk
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Use an article template
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