Recent updates
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Opening the Launch Pad
Updated onWorkflowThe Launch Pad is part of the ScreenSteps desktop software. It allows you to search for articles to edit, see articles assigned to you, recent articles, and more. This article will show you how to open the Launch Pad.
Setting Up ScreenSteps Authoring Content Overview of Authoring
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Styling callout text blocks
Updated onWorkflowScreenSteps allows you to style text blocks in order to draw attention to them. You can select from the following list of styles: Introduction Alert Tip Info Warning
Setting Up ScreenSteps Authoring Content Writing Articles
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Create a foldable section
Updated onWorkflowTo create a foldable section, you must first create a heading. All content that is under that heading in the outline view will be folded up underneath that heading. To move content underneath a heading, use the indenting/outdenting feature.
Setting Up ScreenSteps Authoring Content Writing Articles
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How do I update ScreenSteps after renewing my Identity Provider Certificate in Salesforce?
Updated onArticleWhenever you renew your Identify Provider Certificate in Salesforce you will need to update the Single Sign-On endpoint in ScreenSteps. For instructions on updating ScreenSteps with a new Identify Provider Certificate refer to the Uploading a new X.509 SAML Certificate to your ScreenSteps Authentication Endpoint article.
Using ScreenSteps Single Sign-on and SCIM Salesforce
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Take your first screenshots with ScreenSteps
Updated onArticleImage capture is built in to the ScreenSteps Desktop software. Install it if you haven't already: Download and Connect the desktop software
Setting Up ScreenSteps Overview of ScreenSteps Using ScreenSteps
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How to hide the inspector panel in the desktop editor
Updated onArticleIf you need more room in the editor, you can always hide the inspector panel that appears on the right side of the editor. This panel is where properties and revision notes are displayed.
Setting Up ScreenSteps Authoring Content Writing Articles
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Change the size of the sequence annotation
Updated onArticleYou can change the size of sequence annotations in the Content Inspector.
Setting Up ScreenSteps Authoring Content Working with Annotations
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Importing text and images from a wiki or other web page
Updated onArticleWhen moving content from another system that displays your existing content in a web browser it is possible to copy and paste the text and images directly into the ScreenSteps desktop software. Normally when you select text and images in a web browser tab and try to paste into ScreenSteps only the text will appear. This is because the images are stored on a web server and are not available on your computer. You can workaround this, however, using some browsers. This article will show how to do this using Firefox.
Additional Help Resources Migrating Existing Content to ScreenSteps Web Wikis
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Sending ScreenSteps support information about your computer system
Updated onWorkflowWhen trying to troubleshoot issues with the ScreenSteps desktop application you may be asked to send technical support information about your system. These instructions will show you how to copy information about your computer system to the system clipboard so that you can paste the information into a response to technical support.
Setting Up ScreenSteps Authoring Content Troubleshooting
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Does ScreenSteps export to Microsoft Word or HTML?
Updated onArticleScreenSteps 3 is the last version of the ScreenSteps desktop client that exports Microsoft Word and HTML. Starting with ScreenSteps 4 those export formats were removed. PDF export is still available but is now done through web browser interface rather than in the desktop application. If you need to export content from your ScreenSteps account for your own personal backup or for use in other systems you can use the ScreenSteps API.
Additional Help Resources FAQs General FAQs