Once you get the Chrome extension installed, you will need to create Channels so that the Chrome extension knows which articles should be readily available on specific web applications.
Navigate to web app where you need contextual help > click extension
- Navigate to any web application where you need contextual help. In the example below, I'm in Mailchimp > Campaigns.
- Click the ScreenSteps extension
Click Settings
The extension will open up. Click Settings at the bottom of the extension.
Click + Create Channel

Enter Information > Create a channel
- Enter a name for the channel (e.g. Mailchimp Campaigns)
- Check the box to Go to the channel after creation
- Click Create a channel
I do not have Channels available under admin. Is there a newer version that I need to load? Or is this feature still in the works?