The ScreenSteps Browser Extension is an add-on to select plans. If you don't currently have access but are interested in adding it to your plan, please reach out to <[email protected]>.
In order for users to use the ScreenSteps Browser Extension to access a site you will need to enable the feature in the site settings.
Enabling the ScreenSteps Browser Extension
Select Settings > Settings
Select "Enable ScreenSteps Browser Extension" and then "Update"
If the checkbox is disabled it will be for one of the following reasons:
- The ScreenSteps Browser Extension is not available on your account plan.
- The site you are viewing has not yet been configured to support the Browser Extension.
In either case you can contact our support team and they can help you out.
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